Accomplished Bakery Market Manager with a proven track record at Panera Bread / Covelli Enterprises, enhancing operational efficiency and customer satisfaction. Expert in strategic planning and staff development, I excel in performance evaluations and customer service. My leadership ensured market growth through effective team training and innovative management market wide.
Overview
22
22
years of professional experience
Work History
Bakery Market Manager
Panera Bread / Covelli Enterprises
07.2009 - Current
Oversaw the complete bakery operations for Panera Bread
Maintaining a key leadership role while overseeing various areas such as interviewing, hiring & training staff, professional development, inventory control and safety compliances
Insured all Panera Bread cafe's open daily throughout Columbus, Ohio.
Streamlined internal processes, enhancing operational efficiency and reducing costs.
Drove customer satisfaction improvements through the implementation of effective feedback and prompt resolution.
Collaborated with other departments to ensure alignment of overall company goals with individual market objectives.
Balance between senior management and front-line team members to implement effective changes and revitalize market growth.
Traveled to all company sites to demonstrate products, answer questions and maintain operations.
Conducted regular market research to stay informed of industry trends and inform business strategy decisions.
Maintained accurate forecasting models for inventory planning, scheduling, interviewing & team building.
Bakery Team Lead
Bay Foods
01.2006 - 06.2009
Baker and preparer of all baked product for grocery store.
Responsible for bakery inventory, scratch bakes, mixing & mixers, cake decorating and donut frying.
Mentored junior staff members in proper baking techniques, enhancing their skills and overall value to the team.
Resolved customer concerns quickly and professionally, resulting in increased loyalty and repeat business.
Display and restock inventory daily.
Supervised daily bakery operations, ensuring consistent product quality and timely completion of tasks.
Developed recipes for new products and improved existing recipes.
Bull Edger Operator
Dale W. Riddle Sawmill
01.2002 - 01.2006
Collaborated with team members to troubleshoot issues and implement effective solutions, improving overall productivity.
Demonstrated strong attention to detail when operating machinery, ensuring precise cuts that resulted in minimal material waste or rework efforts required later on in the process.
Contributed to a positive work environment by maintaining open communication lines with colleagues and showing respect for diverse perspectives and opinions.