Summary
Overview
Work History
Skills
Timeline
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David Laurent Jones

Palm Desert,CA

Summary

Top- ranked sales manager recognized for contributions to record-setting sales figures and new account development. Proven ability to lead sales teams to achieve higher revenue gains. Offer an in-depth understanding of the ales cycle process and remain focused on customer satisfaction throughout all stages. Experienced, fearless, cold-caller and expert presenter, negotiator and closer.

Overview

11
11
years of professional experience

Work History

Electric Car Technician

LEC Manufacturing LLC Dba Luxe Electric Cars
Palm Desert
02.2024 - 04.2024
  • Followed safety protocols while working on cars including wearing protective gear.
  • Kept accurate records of all work performed on each vehicle in company database.
  • Developed in-depth understanding of automotive systems and components to complete fast and accurate repairs.
  • Kept detailed records of repairs, labor involved and parts used.
  • Monitored shop equipment to maintain safe working condition.
  • Maintained garage safety protocols to meet regulatory and company expectations.
  • Completed standard inspections to assess wear and damage to vehicles.

Sales Associate

Hyundai Motors USA
07.2017 - 01.2018
  • Established relationships with new customers - showed customers how to use acquired vehicles after delivery
  • Maintained contact with existing customers via meetings, email, and phone
  • Advised customers regarding payment options, loans, and bank leasing terms
  • Negotiated delivery and price variations
  • Maintained familiarity with used cars and remained updated regarding competitor's products
  • Kept up-to-date on changes in pricing, leasing programs, assorted incentives, campaigns, and tradeshows
  • Effectively took care of relevant paperwork
  • Kept track of quantities of cars on display

Manager

Mathis Brother's Furniture
Indio, CA
03.2013 - 07.2017
  • Demonstrated an unwavering commitment to customer service, adding new customers while maintaining premium service levels with existing accounts
  • Sales team supervision
  • Relationship building
  • Complex negotiations
  • Presentations and proposals
  • Sales training
  • Lead qualification
  • Monitored the performance of each team member by conducting a monthly touch base, coaching in the moment as well as executed disciplinary actions in the form of a write up.
  • Managed conflict resolution between staff and customers with a view to bring harmony
  • Reviewed operations records and reports to project sales and determine profitablilty
  • Met and exceeded area departmental goals through coaching and managing sales team staff

Skills

  • More than 20 years of customer service experience
  • Highly competitive, self-starter whom is organized, disciplined and goal-oriented
  • Outstanding communication skills demonstrated by ability to work with people with diverse backgrounds
  • Ability to quickly establish rapport with clients
  • Excellent phone manners; not afraid of cold calls
  • Works with more than one sales project at a time
  • Communicate with clients and merchants to improve and develop business relationships cordially, in addition to maintaining constant follow-up with their feedback
  • Significant organizational skills and the ability to memorize stocks
  • Extraordinary neat and tidy appearance and clear speaking voice
  • Exceptionally friendly, helpful, polite and patient
  • Strong stamina and ability to spend lots of time on foot during season

Timeline

Electric Car Technician

LEC Manufacturing LLC Dba Luxe Electric Cars
02.2024 - 04.2024

Sales Associate

Hyundai Motors USA
07.2017 - 01.2018

Manager

Mathis Brother's Furniture
03.2013 - 07.2017

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David Laurent Jones