DAVID M. KLINE
Orlando,FL
Summary
Motivated professional with a master's degree in psychology with ten-plus years of experience in advertising, marketing, customer service, web design, technical support, and management. Ready to help team achieve company goals.
Overview
10
10
years of professional experience
1
1
Certificate
Work History
Office Assistant Specialist
Orlando Senior Health Network, Towers Home Health Care
Orlando, FL
03.2021 - Current
- Responded to client and clinicians inquiries via email and telephone, providing updated and accurate information
- Organized and managed medical supply inventory to foster continuous availability of required items
- Prepared new patients' charts, updated existing charts and managed records transfers between clinicians and therapist.
- Used Microsoft Word and other software tools to create documents and other communications
- Provided clerical support, addressing routine and special requirements
- Learned new skills and applied to daily tasks to improve efficiency and productivity
Social/Activities Assistant
Orlando, Health Network, The Commons
Orlando, FL
12.2020 - 03.2021
- Kept activities spaces organized, clean and tidy
- Assisted residents with developing and maintaining positive social skills, mental aptitude, confidence and strong interpersonal connections
- Used one-on-one meetings and small groups to engage residents in facility life
- Maintained adequate supplies to meet activities needs
- Oversaw event calendar and planning for residential area projects
- Conducted psychosocial assessments to identify individual needs and specific social services necessary to address identified objectives and goals
- Maintained confidential patient documentation to prevent data compromise and comply with HIPAA regulations
- Recommended improved life choices to enhance client outcomes.
Social Services Coordinator
Rio Pinar Health Care
Orlando, FL
12.2019 - 12.2020
- Conducted psychosocial assessments to identify individual needs and specific social services necessary to address identified objectives and goals
- Facilitated supportive services and counseling for family members to address special concerns and ease transition during home visits
- Prepared discharge plans in collaboration with multidisciplinary treatment team, patient, and family
- Coordinated specific psychosocial resources to meet members' identified needs
- Performed ongoing monitoring of care plans to evaluate effectiveness, documenting interventions and goal achievements and suggesting changes accordingly.
Marketing Liaison
WLNG 92.1FM
Sag Harbor, NY
09.2012 - 12.2019
- Developed, marketing campaigns, market analysis reports, and research studies for developing of strategic solutions in current market
- Designed and maintain radio station's website
- Developed creative promotional campaigns
- Developed and produced on-air promos and commercials for radio, print and digital placements
- Identified and developed relationships with community organization to improve radio station's public image and increase listening audience.
Education
Master of Science - Psychology
Grand Canyon University
Phoenix, AZ01.2022
Bachelor of Arts - Communication
Slippery Rock University of Pennsylvania
Slippery Rock, PASkills
- Proficiency in Microsoft Office Suite (Word, Excel, PPT) Adobe Suite
- Report Writing Critical Thinking Critical Analysis Interviewing
- Public Speaking Web Designing
- Ability to build solid relationships with colleagues
- Problem resolution Relationship building
- Strong Organizational Skills Good
- Listening skills Customer Service
- Verbal and written communication Computer systems, technical skill
- Business office administration
Timeline
Office Assistant Specialist
Orlando Senior Health Network, Towers Home Health Care
03.2021 - Current
Social/Activities Assistant
Orlando, Health Network, The Commons
12.2020 - 03.2021
Social Services Coordinator
Rio Pinar Health Care
12.2019 - 12.2020
Marketing Liaison
WLNG 92.1FM
09.2012 - 12.2019
Master of Science - Psychology
Grand Canyon University
Bachelor of Arts - Communication
Slippery Rock University of Pennsylvania
Certification
Session College | Tempe, AZ
Professional Certification in Web Design
University of Michigan | Ann Arbor, MI
Professional Certification Google UX Research/Design
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