Summary

Overview

Work History

Education

Skills

Websites

Languages

Timeline

Natalia Amaya

Tallahassee

Summary

Developed valuable administrative skills in fast-paced office setting, looking to transition into new field. Excel at managing schedules, coordinating communications, and handling confidential information. Seeking to leverage these transferable skills in dynamic and challenging new role.

Overview

years of professional experience

Work History

Office Assistant (Temporary)

Balfour and Co

Tallahassee, FL

03.2025 - 06.2025

Organized office supplies and maintained inventory levels for operational efficiency.
Streamlined document processing procedures to enhance workflow consistency.
Implemented digital tools to improve data entry accuracy and retrieval speed.
Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
Contributed to a positive work environment by fostering open communication among colleagues.
Achieved high levels of accuracy in data entry tasks while adhering to strict deadlines.
Improved data accuracy, entering and updating records in database with keen eye for detail.
Improved office supply inventory management, reducing unnecessary expenditures by regularly auditing and ordering supplies.

Phone Operator (Temporary)

Automated Health Systems (SMMC)

02.2024 - 04.2024

Managed incoming calls and provided timely, accurate assistance to callers.
Coordinated schedules and appointments across multiple platforms, ensuring smooth communication and timely service.
Gained knowledge of healthcare procedures, improving ability to assist callers effectively.
Communicated with various departments via email to gather necessary information and resolve issues for callers.
Developed proficiency in office applications and systems such as Five9 and SharePoint.

Host/Server/Cashier

Midtown Noodle Bar

01.2024 - 02.2025

Operated POS system, accurately processing orders and transactions.
Provided exceptional service to customers, balancing multiple responsibilities as host, server, and cashier.
Demonstrated strong interpersonal skills by assisting customers with their dining experience and handling inquiries promptly.
Adapted well to high-stress environments, remaining calm and efficient during peak hours.
Assisted in shift planning, ensuring adequate coverage during busy periods.
Maintained a clean and organized work environment, adhering to health and safety regulations.

BOH Team Member

Ricardo’s Restaurant

09.2022 - 06.2024

Efficiently prepared food according to established recipes, ensuring consistency and quality.
Managed online orders, ensuring quick turnaround and timely delivery.
Maintained cleanliness and organization in the kitchen, working in a fast-paced environment while adhering to food safety standards.
Assisted in inventory management by organizing and rotating food stock to maintain freshness.
Trained and mentored new employees, fostering a collaborative and professional work environment.
Ensured food safety practices were consistently followed, especially when handling hot or perishable items.
Demonstrated strong communication skills in coordinating with other team members to facilitate smooth operations.

Education

Associate Degree of Arts -

Tallahassee Community College

12.2023

High School - Dual Enrollment

Godby High School