Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

David Mckay Smith

Pleasant Grove

Summary

Dynamic Sales and Leasing Associate with a proven track record at Orem Toyota, consistently exceeding sales goals through strong negotiation skills and effective relationship building. Expert in sales strategy development and upselling, driving customer satisfaction and retention while leveraging advanced CRM systems for efficient transaction management.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Sales and Leasing Associate

Orem Toyota
06.2020 - 06.2025
  • Organized and participated in promotional events to generate interest and drive sales activity.
  • Consistently exceeded sales goals through diligent prospecting, effective client presentations, and skilled negotiation tactics.
  • Maximized revenue generation with targeted marketing strategies aimed at attracting high-quality prospects and retaining existing customers.
  • Demonstrated exceptional problem-solving abilities by resolving complex client concerns quickly and efficiently to maintain positive business relationships.
  • Provided exceptional customer service at all times by responding promptly to inquiries, managing expectations appropriately, and going above-and-beyond when necessary.
  • Developed in-depth product knowledge of available inventory to expertly match clients with their ideal living space based on preferences and budget constraints.

Sales and Leasing Associate, Accessories Manager

Brent Brown Toyota
06.2008 - 06.2020
  • Organized and participated in promotional events to generate interest and drive sales activity.
  • Consistently exceeded sales goals through diligent prospecting, effective client presentations, and skilled negotiation tactics.
  • Developed strong rapport with existing tenants, resulting in increased customer retention rates and positive word-of-mouth referrals.
  • Boosted customer satisfaction with personalized attention, addressing individual needs promptly and effectively.
  • Contributed to the overall success of the organization with active participation in team meetings, sharing ideas for process improvements, industry trends, and best practices.
  • Maintained accurate records of all transactions using advanced CRM software systems for efficient tracking purposes as well as compliance requirements.
  • Managed lead tracking by making contact and following up on leads generated through marketing efforts.

Education

High School Diploma -

Tooele High School
Tooele, UT
05-1971

Skills

  • Strong negotiation skills
  • Goal-oriented mindset
  • Property Management
  • Sales strategy development
  • Closing techniques
  • Relationship building
  • Upselling strategies
  • Cold calling
  • Teamwork
  • Office organization

Certification

Toyota Certification, Product knowledge

Timeline

Sales and Leasing Associate

Orem Toyota
06.2020 - 06.2025

Sales and Leasing Associate, Accessories Manager

Brent Brown Toyota
06.2008 - 06.2020

High School Diploma -

Tooele High School