David Q Loisel

Orlando,FL

Summary

A passionate and experienced professional with over 20 years of industry knowledge who thrives in both high-volume and fine dining environments. With a wide exposure to food and wine education from around the world, this individual places tremendous importance on the value that is created through genuine guest connection, outstanding service and a superior product offering.

Overview

years of professional experience

Work History

Waiter/Server

Walt Disney World Resorts

Orlando, FL

09.2009 - Current

Ensured outstanding guest experiences for over 15 years at the world-renowned Walt Disney Resorts.
Maintained annual sales of over $500,000 for last two years.
Contributed to a vibrant, supportive, and cooperative work environment between leadership and fellow cast members.
Continually provides consistent guest satisfaction, anchored in genuine connection allowing for return clientele growth.
Consistently provides superior food and wine product knowledge including allergen awareness procedures.
Over 22 years of food safety and handling practices, including state-mandated responsible vendor compliance.
Responsibilities include ensuring proper steps of service, table maintenance, anticipating guest needs, food delivery/preparation, wine service and education, and efficient and timely dining pace.

Education

Master of Arts - Art History And Education

University of South Florida

Tampa, FL

12-2016

Bachelor of Arts - History And Art

University of Michigan

Ann Arbor, MI

05-2007

Skills

Thrives in high-volume or VIP service styles
Consistent and reliable professional
Salesmanship driven
Food/beverage preparation knowledge
Educator and trainer

Excels in guest recovery resolutions
Always seeks guest connection and satisfaction
Experience with several POS systems
Guest perception-minded
Jovial and high-energy personality

Affiliations

Published educator, academic for over 10 years
Love to travel; dined on five continents
Actively involved in several non-profit organizations including Second Harvest Food Bank, Zebra Coalition, LGBTQIA youth programs, and Orange County Animal Shelter.
Art and Nature enthusiast; hiking, camping, paddle boarding/kayaking
Yoga Instructor (Ashtanga and Vinyassa Flow)

Accomplishments

Published academic author
Selected to be on the faculty hiring committee for the Art History department (University of South Florida)
Won University of South Florida department award for original research and publication

References

References available upon request.

Timeline