Summary
Overview
Work History
Education
Skills
Timeline
Generic

Davila Patricia

Fort White,FL

Summary

Experience in healthcare and customer service

Overview

10
10
years of professional experience

Work History

Receptionist

Acorn Dental Clinic
Brooker, FL
02.2025 - Current
  • Answer phones and return voicemails
  • Managed front desk operations, ensuring efficient check-in and checkout
  • Update patients charts
  • Schedule appointments
  • Confirm appointments on the schedule for the next day
  • Clean waiting area , front office and bathrooms
  • Resolved customer problems and complaints
  • When patients have questions about their treatment plans I coordinate with the dental assistant in the back and go over the treatment plan with the patient.

Call Center Representative

The Orthopedic Institute
Alachua, FL
05.2022 - 12.2024
  • Answered multiple phone calls coming in for new patients
  • scheduled appointments
  • updated patients demographics
  • transferred calls
  • made goal for that day for how many patients needed to be scheduled

Call Center Representative

One Touch Direct
Tampa, FL
11.2021 - 05.2022
  • Managed high-volume inbound and outbound calls to ensure customer satisfaction.

Assistant Manager

Family Dollar
High Springs, FL
04.2021 - 11.2021
  • Opened store
  • Closed store
  • Unloaded merchandise truck and stocked shelfs
  • Dropped deposits at the bank
  • Cashier

Assistant Manager

Eabyss Asian Cuisine
High Springs, FL
08.2016 - 03.2019
  • waitress
  • cook
  • cashier
  • dishwasher
  • opened and closed

Education

High School Diploma -

Penn Foster High School
Scranton, PA
10-2016

Skills

  • Organization skills
  • Time management
  • Telephone skills
  • Data entry
  • Appointment scheduling

Timeline

Receptionist

Acorn Dental Clinic
02.2025 - Current

Call Center Representative

The Orthopedic Institute
05.2022 - 12.2024

Call Center Representative

One Touch Direct
11.2021 - 05.2022

Assistant Manager

Family Dollar
04.2021 - 11.2021

Assistant Manager

Eabyss Asian Cuisine
08.2016 - 03.2019

High School Diploma -

Penn Foster High School