Summary
Overview
Work History
Education
Skills
Timeline
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Davina Brewer

Lehigh Acres,FL

Summary

Determined and motivated to expand work and experience. With an open-minded attitude in learning to navigate my environment and overcome obstacles as well as learn new problem solving. Thriving to accomplish personal goals.


Overview

7
7
years of professional experience

Work History

Waitress / Cashier

Chinese Express
04.2018 - 08.2021
  • Used cash registers and credit card machines to cash out customers.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Proved successful working within tight deadlines and a fast-paced environment.

Guest Service Agent

Spirit
02.2023 - 06.2024
  • Maximized revenue by upselling room upgrades and additional services.
  • Assisted guests with reservations, modifications, and cancellations to meet their travel needs.
  • Supported front desk team members during peak times, ensuring efficient operations under high-pressure situations.
  • Resolved billing disputes promptly, maintaining professionalism and customer satisfaction throughout the process.
  • Assisted customers with seat availability, gate announcements and flight status to increase boarding efficiency.

Cage Cashier

Seminole Hard Rock Casino
06.2024 - Current
  • Verified large amounts of cash quickly, ensuring accuracy and reducing wait times for customers.
  • Provided exceptional customer service, addressing concerns promptly and professionally.
  • Streamlined cash operations for increased efficiency by maintaining accurate records of all transactions.
  • Managed high volumes of currency, balancing accounts accurately at the end of each shift.
  • Enforced company standard operating procedures, gaming regulations, and Title 31 compliance.

Education

GED -

Pathway Education
Long Beach, CA

Skills

  • Professionalism and courtesy
  • Cash handling
  • Data entry efficiency
  • Reliability and punctuality

Timeline

Cage Cashier

Seminole Hard Rock Casino
06.2024 - Current

Guest Service Agent

Spirit
02.2023 - 06.2024

Waitress / Cashier

Chinese Express
04.2018 - 08.2021

GED -

Pathway Education