Davina Kidd
Ironton,OH
Summary
Accomplished professional with expertise in guest relations and cleaning, honed at King's Daughters. Proven track record in enhancing customer satisfaction and loyalty through exceptional service. Skilled in efficient order processing and maintaining cleanliness standards. Adept at coordinating tasks to expedite service delivery, achieving a 95% customer satisfaction rate.
Overview
21
21
years of professional experience
Work History
Housekeeping Supervisor
King's Daughters
Ashland, KY
01.2021 - 07.2025
Cleaned Discharged Rooms
Restaurant Waiter
Buffalo Wild Wings
Ironton, OH
08.2010 - 10.2021
- Provided exceptional customer service to enhance guest satisfaction and loyalty.
- Assisted in menu knowledge, offering recommendations to improve dining experience.
- Efficiently processed orders using point-of-sale system to ensure accuracy.
- Coordinated with kitchen staff to expedite food delivery during peak hours.
Fast Food Worker
McDonald's
Ironton, OH
05.2004 - 09.2009
- Prepared and assembled food items according to company standards.
- Maintained cleanliness and organization of workstations and dining areas.
- Provided excellent customer service by taking orders and addressing inquiries.
- Operated cash register accurately, handling transactions efficiently.
Education
High School Diploma -
Ironton High School
Ironton, OH05-1997
Skills
Cleaning and sanitation
Guest relations
Customer service-focused
Customer service
Timeline
Housekeeping Supervisor
King's Daughters
01.2021 - 07.2025
Restaurant Waiter
Buffalo Wild Wings
08.2010 - 10.2021
Fast Food Worker
McDonald's
05.2004 - 09.2009
High School Diploma -
Ironton High School