Community Liaison promoting safe and thriving community by engaging community residents and by providing community resources.
Navigate diverse community needs by building positive Community Partnerships.
Overview
15
15
years of professional experience
Work History
Community Liaison/Community Coordinator
Mayor's Office of Immigrant Affairs
New York, NY
02.2024 - Current
Provide resources for immigrant communities by attending community events and HERRC/Shelters to address needs of immigrants.
Created reports detailing outcomes of community events discussing needs of Immigrants in various communities.
Assisted immigrant families with IDNYC applications for IDNYC cards.
Associate Outreach Specialist
Mayor's Office of Ombudsman & Constituent Services
New York, NY
01.2020 - 01.2024
Answered calls from homeless clients and provided referrals to community resources.
Referred clients to community resources such as housing, employment, healthcare, education and social services.
Provided crisis intervention and support via telephone to clients.
Collaborated with local agencies to coordinate services and resources for clients.
Community Outreach Coordinator
Administration for Children's Services
Brooklyn, NY
05.2018 - 12.2019
Developed and implemented community outreach strategies to increase awareness of community programs, resources and services.
Organized and facilitated events such as workshops, seminars, forums, townhalls and conferences to engage community residents.
Cultivated relationships with local organizations to increase visibility in the community.
Coordinated volunteer activities and initiatives to promote program objectives.
Analyzed data collected from surveys, interviews, focus groups. to inform decision-making processes.
Supervised Volunteers and Interns and implemented schedules and planned community events with volunteers and interns.
Event Coordinator
Venus Perez Management
New York, NY
01.2011 - 12.2019
Developed event themes and concepts to ensure successful execution of events.
Organized vendor contracts, negotiated fees and ensured compliance with all regulations.
Sourced venues for events in accordance with client needs and preferences.
Created detailed reports outlining event planning progress, timelines, budgets and other relevant information.
Collaborated with clients to identify their goals and expectations from the event.
Provided on-site support during the day of the event including problem solving if necessary.
Developed promotional materials such as flyers, brochures or posters for marketing purposes prior to each event.
Planned various activities such as seminars, workshops or conferences related to the event theme or topic area.
Preventive Service Case Manager
SCO Children Services
Brooklyn, NY
01.2015 - 05.2018
Assessed clients' needs, developed service plans and monitored progress towards goals.
Facilitated communication between clients, families, caregivers, social services and other agencies to ensure client needs were met.
Provided crisis intervention support for clients in emergency situations.
Conducted home visits to assess the safety of living environments for clients.
Developed individualized care plans with input from clients and their families.
Maintained accurate case records and documentation according to agency guidelines.
Compiled reports on cases and submitted them to supervisors as required.
Foster Care Case Manager
Edwin Gould Children's Services
Brooklyn, NY
01.2010 - 12.2014
Assessed and evaluated the needs of foster care families.
Developed individualized service plans to meet the needs of each family.
Coordinated with other agencies, such as court systems, schools, hospitals, drug treatment and mental health providers to ensure that families were receiving necessary services.
Conducted home visits to assess safety and well-being of children in foster homes.
Facilitated meetings between birth parents, foster parents, social workers, Attorneys and other professionals involved in the case.
Maintained progress notes of all activities related to each case in accordance with agency policies and procedures.
Education
Bachelor of Arts - Psychology
John Jay College of Criminal Justice
New York, NY
06-1994
Skills
Researched and provided Community Resources to Community Residents
Community Networking by providing Workshops, Meetings and Community Events
Supervised Community Volunteers and Interns
Attended Training regarding Children's Services, MAPP, Foster Parenting, Foster Care Trainer
Attended Training as Publicist and Event Coordinator
Trained as Stage Manager for Festivals and Concerts
Languages
Spanish
Professional
Youth Development and Mentorship
Mentored youth in Anti-violence, Anti-bullying, Anti-Gang and Gun Violence Awareness
Timeline
Community Liaison/Community Coordinator
Mayor's Office of Immigrant Affairs
02.2024 - Current
Associate Outreach Specialist
Mayor's Office of Ombudsman & Constituent Services
01.2020 - 01.2024
Community Outreach Coordinator
Administration for Children's Services
05.2018 - 12.2019
Preventive Service Case Manager
SCO Children Services
01.2015 - 05.2018
Event Coordinator
Venus Perez Management
01.2011 - 12.2019
Foster Care Case Manager
Edwin Gould Children's Services
01.2010 - 12.2014
Bachelor of Arts - Psychology
John Jay College of Criminal Justice
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