Davinn Boersema
Richardson
Summary
Experienced in revenue generation and financial risk management. Demonstrated ability to conduct thorough investigations to detect and prevent fraud in organizations. Skilled in using advanced tools and techniques for evidence gathering and forensic financial analysis. Proficient in preparing comprehensive reports for stakeholders, presenting findings and recommendations. Capable of managing large client portfolios, implementing growth strategies, and protecting against fraud. Committed to upholding ethical standards and safeguarding financial systems for the benefit of clients and organizations.
Overview
10
10
years of professional experience
Work History
Senior Global Fraud Investigator
AT&T
03.2023 - Current
- Identified potential risks by conducting thorough investigations and analyzing transaction patterns.
- Reduced fraudulent activity by implementing effective fraud detection strategies and tools.
- Played a key role in the design and implementation of employee awareness campaigns, raising company-wide understanding of the importance of fraud prevention.
Fraud Analyst
AT&T
04.2022 - Current
- Named Top 10 Fraud Analyst out of nearly 200 tenured analysts
- Reviewed reports and individual transactions which appeared suspicious to uncover possible fraudulent activity.
- Analyzed large amounts of data to find patterns of fraud and anomalies.
- Contacted customers directly to notify of fraudulent activity and minimize impacts.
- Collaborated with team members to discuss fraud trends and brainstorm methods to combat this type of crime.
- Summarized all key information regarding investigation into detailed report for delivery to client.
Installation Manager
Blooming Blinds
06.2021 - 01.2022
- Directed teams in installation, testing, start-up and system commissioning tasks.
- Assisted in organizing and overseeing assignments, planning and coordinating in-house and outsourced resources.
- Scheduled utility service providers according to project timelines.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Store Manager
Cricket Wireless
01.2015 - 01.2020
- Managed all aspects of store operations, including organization, maintenance and purchasing functions.
- Managed planning schedules and delegating assignments to meet coverage and service demands.
- Managed inventory control processes to restore back stock, control costs and maintain sales floor levels to meet customer needs.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Managed inventory control, cash control and store opening and closing procedures.
Education
Certification - Cybersecurity For Business
University of Colorado
Boulder, CO04-2024
Certification - Forensic Accounting & Fraud Examination
West Virginia University
Morgantown, WV06.2023
Certification - Business Negotiations
University of Michigan
Ann Arbor, MI01.2019
Skills
- Project Management
- Data Analysis
- Fraud Investigations
- Dispute Resolution
- Loss Mitigation
- Fraud Prevention and Detection
- Fraud prevention
- Pattern detection
- Investigative techniques
Timeline
Senior Global Fraud Investigator
AT&T
03.2023 - Current
Fraud Analyst
AT&T
04.2022 - Current
Installation Manager
Blooming Blinds
06.2021 - 01.2022
Store Manager
Cricket Wireless
01.2015 - 01.2020
Certification - Cybersecurity For Business
University of Colorado
Certification - Forensic Accounting & Fraud Examination
West Virginia University
Certification - Business Negotiations
University of Michigan
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