Results-oriented Senior Account Executive with experience strengthening customer relationships and promoting company offerings. Strong active listening and persuasion skills. Adaptable and motivated by new challenges.
Overview
9
9
years of professional experience
Work History
Senior Account Executive
Frontier Communications
09.2021 - 01.2022
Utilized CRM tools effectively to manage client information and track progress on accounts, leading to more accurate forecasting and pipeline management.
Mentored junior account executives, fostering a positive work environment and encouraging professional growth.
Increased account retention by building strong relationships with clients and addressing their needs promptly.
Negotiated contracts that maximized profit margins while maintaining competitive pricing for clients.
President
HTX5G Internet
01.2018 - 08.2021
Increased customer satisfaction through continuous improvement initiatives and excellent customer service.
Managed crisis situations effectively while minimizing disruption to daily operations.
Drove revenue growth by expanding product offerings and identifying new market opportunities.
Monitored financial performance and implemented measures to enforce compliance with budgetary standards.
Senior Account Executive
Logix Communications Corporate Headquarters
06.2017 - 01.2018
Utilized CRM tools effectively to manage client information and track progress on accounts, leading to more accurate forecasting and pipeline management.
Mentored junior account executives, fostering a positive work environment and encouraging professional growth.
Negotiated contracts that maximized profit margins while maintaining competitive pricing for clients.
Maintained comprehensive knowledge of market trends, industry news, and competitor offerings, ensuring informed decision-making and strategic planning.
Consistently met or exceeded monthly sales quotas through diligent prospecting efforts and effective closing techniques.
Conducted regular client reviews to assess performance metrics, identifying areas for improvement and implementing necessary changes.
Account Executive
Time Warner Cable
05.2013 - 06.2017
Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
Exceeded sales targets consistently by identifying new business opportunities and creating customized solutions for clients.
Established long-lasting relationships with key decision-makers within client organizations, solidifying the company''s reputation as a trusted partner in their respective industries.
Maintained up-to-date knowledge on product offerings, ensuring accurate representation during sales pitches or negotiations with clients.
Negotiated contracts successfully, securing favorable terms for both the company and clients.
Conducted regular check-ins with existing clients to assess their needs and identify upselling opportunities.
Delivered informative presentations to potential clients, showcasing the unique value of products or services offered.
Streamlined account management processes for increased efficiency and improved client retention rates.