Summary
Overview
Work History
Education
Skills
Volunteer Experience
Extracurricular Activities
Timeline
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Davis Malone

Tallahassee

Summary

Dynamic customer service representative with a proven track record at Publix, excelling in critical thinking and problem-solving. Great at fostering strong customer relationships through effective communication, and empathetic support, driving positive outcomes. I am looking forward to attending The University of Alabama where I plan to get an accounting degree and become a member of the Honors College.

Overview

2
2
years of professional experience

Work History

CUSTOMER SERVICE REPRESENTATIVE

Publix
Tallahassee
06.2023 - Current
  • Develop and maintain positive relationships with customers by providing timely, accurate information, and solutions to their inquiries or problems.
  • Utilize problem-solving techniques to identify solutions for complex customer inquiries.

Education

COLLEGE PREPARATORY - BUSINESS & ENTREPRENEURSHIP CONCENTRATION

Maclay High School
Tallahassee
05.2025

Skills

  • Critical thinking
  • Excellent written and verbal communication skills
  • Problem-solving skills
  • Interpersonal empathy skills

Volunteer Experience

Basketball Camp Counselor

Worked with students in elementary and middle school to learn and improve basketball skills. Effectively communicate with coaches, parents, and students. Encourage, maintain and mentor with a positive attitude.

Community Service

St. John's Episcopal Church, Key Club

Extracurricular Activities

Varsity Football 10th-12th Grade (Captain), AAU Travel Basketball, Varsity Basketball (9th-12th Grade), Varsity Weight Lifting, Sports Analytics Club, Fellowship of Christian Athletes (FCA)

Timeline

CUSTOMER SERVICE REPRESENTATIVE

Publix
06.2023 - Current

COLLEGE PREPARATORY - BUSINESS & ENTREPRENEURSHIP CONCENTRATION

Maclay High School

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Davis Malone