Davis Reynolds
Castle Rock,CO
Summary
Goal-oriented individual with a selfless personality and a tenacity to see the task at hand, through to completion. A multitasking individual, considered highly ambitious, willing to meet or exceed expectations and capable of professionally providing outstanding customer service.
Overview
9
9
years of professional experience
Work History
National Account Manager
Motili
07.2023 - Current
- Manage, support and grow relationships with existing accounts while developing strategies to increase sales and revenue.
- Maximizing revenue growth by identifying upsell opportunities within existing accounts.
- Managing a $15 Million per year client.
- Reach out to customers frequently to check on satisfaction, inquire about needs and propose new offerings.
- Attend client events to further grow relationships and trust within the account.
Regional Contractor Network Manager
Motili
03.2022 - Current
- Work with distribution partners to locate and source highly qualified and reputable contractors.
- Travel state to state, recruiting, onboarding, and setting expectations with contractor partners.
- Handle and resolve high level escalations involving subcontractors and the operations team.
- Sell and negotiate payout rates.
- Build trust between contractor partners and distribution partners to ensure a seamless process.
Project Manager
Motili
01.2020 - 03.2022
- Managed military housing preventative maintenance projects across the United States.
- Built project plans covering objectives, resources and staffing to meet schedules.
- Achieved project deadlines by coordinating with contractors to manage performance, SLA's, and data accuracy.
- Reported regularly to manager on project budget, progress and technical problems.
- Identified plans and resources required to meet project goals and objectives.
Job Management Representative
Motili
09.2018 - 01.2020
- Maintained communication between sub contractors and property managers.
- Managed work orders on a daily basis.
- Consistently provided professional, friendly and engaging customer service
- Managed scheduling between technicians and homeowners.
Security Patrol Officer Manager
Oculus Security
04.2018 - 09.2018
- Preformed daily checks of every property.
- Resolved high level challenges with clients.
- Created reports using company software.
- Monitored calls from property managers in regards to property issues.
- Conducted daily safety checks of company property.
Window Technician Personnel Manager
Team Window LLC
01.2015 - 08.2018
- Trained and guided team members to maintain high productivity and performance
- Reviewed feedback from customers to improve daily customer service
- Managed schedule between employees and homeowners
- Ensured timeline and budget were met at every job
Security Personnel Manager
Elite Security Systems
01.2016 - 06.2018
- Verified data integrity and accuracy
- Designed, developed and tested embedded software applications for use in the security industry
- Managed personnel on duty. Assured all duties were completed properly
- Responded to customer requests via telephone and email
- Managed scheduling
- Dealt with human resource issues
- Training Personnel
- Conducted Interviews
Education
Associate of General Studies -
Red Rocks Community College
Lakewood, CO02.2021
Skills
- Leadership
- Communication
- Customer service
- Time Management
- Problem Solving
- Critical Thinking
Timeline
National Account Manager
Motili
07.2023 - Current
Regional Contractor Network Manager
Motili
03.2022 - Current
Project Manager
Motili
01.2020 - 03.2022
Job Management Representative
Motili
09.2018 - 01.2020
Security Patrol Officer Manager
Oculus Security
04.2018 - 09.2018
Security Personnel Manager
Elite Security Systems
01.2016 - 06.2018
Window Technician Personnel Manager
Team Window LLC
01.2015 - 08.2018
Associate of General Studies -
Red Rocks Community College
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