Davit Zangaladze
Chicago,IL
Summary
Highly motivated sales professional with an extensive background in B2B sales. Developed a successful track record of creating and executing sales plans to meet and exceed company revenue goals. Adept at building relationships with customers, identifying their needs, and delivering solutions. Experienced in developing sales strategies and achieving revenue goals. Possesses the ability to build customer relationships, identify customer needs, and deliver solutions. Exceptional communication, organizational, and problem-solving skills.
Overview
3
3
years of professional experience
Work History
Sales Associate
Hugo Boss
09.2024 - Current
- Solved customer challenges by offering relevant products and services.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
Home Department sales representative
Bloomingdale's
11.2022 - 05.2023
- Built lasting client relationships by organizing and planning sales events
- Analyzed sales data to identify areas of improvement within the department
- Tracked stock levels and placed orders for new merchandise when necessary
- Supervised work of cashiers, training new team members and monitoring performance
- Coordinated restocks to keep retail displays organized and full for customers
- Monitored inventory levels and ordered merchandise as needed
- Resolved customer service escalations in-person and by phone
- Assisted customers with product selection decisions by providing knowledgeable advice about products available in the store
Logistics Coordinator
Damitrans Inc.
09.2022 - 05.2023
- Conducted regular reviews of supplier performance metrics such as on-time delivery rate, fill rate
- Created reports on freight costs, delivery timelines, invoices and other related information
- Evaluated current systems used for managing supply chain activities and identified areas for improvement
- Managed movement, sorting and loading of supplies to keep deliveries on schedule
- Responded quickly to customer inquiries about order status or changes in schedules
Sales representative
Bloomingdale's Outlet
09.2021 - 11.2022
- Supervised and trained staff on service techniques, boosting overall customer satisfaction
- Anticipated and tracked operational and tactical risks to provide strategic solutions
- Aided senior leadership during executive decision-making process by generating daily reports to recommend corrective actions and improvements
- Addressed customer concerns with suitable solutions
- Received Golden B at Bloomingdale's for an exceptional performance of managing operations
- Helped customers find and select products
- Kept work area clean, organized and free of clutter at all times
- Assisted customers with product selection to ensure customer satisfaction
Education
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Skills
- Inventory Management
- Communication
- Quality Control Analysis
- Customer Service
- Computer-Based Inventory System
- Shipping Procedures
- Problem-Solving
- Schedule Management
- Employee Development
- Data Analysis
Languages
Georgian - Native
English - Highly proficient
Ukrainian - Proficient
Timeline
Sales Associate
Hugo Boss
09.2024 - Current
Home Department sales representative
Bloomingdale's
11.2022 - 05.2023
Logistics Coordinator
Damitrans Inc.
09.2022 - 05.2023
Sales representative
Bloomingdale's Outlet
09.2021 - 11.2022
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