Davon Dore
Kissimmee
Summary
Dynamic and results-driven auto finance manager with over 15 years of experience in sales and financial analysis, adept at closing deals that enhance customer satisfaction while maximizing profitability. Proven expertise in account management, fostering strong client relationships, and driving revenue growth through strategic planning and effective communication. Recognized for adaptability and a collaborative approach, consistently delivering exceptional results in fast-paced environments. Committed to leveraging problem-solving skills to meet evolving business needs and exceed performance expectations.
Overview
16
16
years of professional experience
Work History
Account Manager
Encompass Recovery Group
Remote
06.2024 - 02.2026
- Managed client relationships, ensuring satisfaction and retention through proactive communication.
- Developed tailored account strategies to align with client goals and enhance service delivery.
- Coordinated cross-functional teams to facilitate project execution and address client needs effectively.
- Negotiated debt settlements with creditors to reduce client liabilities and improve financial standing.
- Developed customized repayment plans tailored to individual client needs and financial situations.
- Improved client financial stability through skillful debt management planning and budgeting.
- Led contract negotiations, optimizing terms to benefit both clients and company objectives.
- Established clear communication channels between clients and internal teams, ensuring seamless project execution.
Used car buyer wholesaler
Self Employed
04.2023 - 01.2024
- Purchased used vehicles by attending the auction
- Auction cars online
- Re sell vehicles
Finance Manager
Michaels Auto Sales
Miramar, FL, USA
01.2016 - 04.2023
- Processed finance transactions including lender approval and compliance with law and regulations
- Developed loan packages for lenders and maintained accuracy throughout all paperwork
- Coordinated with numerous lenders on a different loan programs daily helping the production on the sales floor enhance.
- Established and maintained stable environment for sales team to increase business and good work relations with finance sources.
- Effectively recommended finance options and other products to customers
Finance Manager
RDM Automotive
Miramar, FL, USA
01.2010 - 01.2016
- Trained, mentored and developed staff to support learning programs
- Pursued a personal development plan designed to achieve career objectives while coaching and counseling.
- Influenced portfolio quality through strategic assessment and management.
- Increased revenue for the company for over 30 percent while providing feedback & potential solutions on existing process and work flows to increase efficiency.
- Suggested modifications and improvements to help existing processes and help in the evaluations of those changes
Education
Associate in Arts -
St. Thomas University
U.S Virgin Islands07.2008
High School - undefined
Charlotte Amalie High School
U.S Virgin Islands06.2007
Skills
- Closing rate maintenance
- Loan evaluation
- Credit procedures
- Lending institutions knowledge
- Finance programs knowledge
- Regulatory knowledge
- Detailed account analysis
- Month end reporting
- Presentation skills
- Client relations
- Teamwork and collaboration
- Customer service
- Account management
Timeline
Account Manager
Encompass Recovery Group
06.2024 - 02.2026
Used car buyer wholesaler
Self Employed
04.2023 - 01.2024
Finance Manager
Michaels Auto Sales
01.2016 - 04.2023
Finance Manager
RDM Automotive
01.2010 - 01.2016
High School - undefined
Charlotte Amalie High School
Associate in Arts -
St. Thomas University