DaVonna Berry Stevenson
Wichita,KS
Summary
Hardworking employee with a background in logistics, customer service, and collections. Devoted to giving every customer a positive and memorable experience. I seek to combine my educational and practical experiences in finding a rewarding career opportunity with a company from which I can retire.
Overview
10
10
years of professional experience
Work History
Administrative Assistant
Hampel Oil Distributors
Wichita , KS
2024.06 - Current
- Invoicing
- Credit & Rebills
- Preparation and Distribution of daily Rebate report
- Distribution of Buyback tickets
Business Development Coordinator
Wichita Sky Kings-TBL
Wichita , KS
2024.03 - 2024.06
- Participated in community events to promote Wichita Sky Kings brand and products
- Collaborated with internal teams to identify and secure new business opportunities.
- Developed relationships with key sponsors
- Social Media Management
- Implemented Vendor opportunities for all home games
- Merchandise Sales and Inventory
Freight Pay Analyst
Cummins, Inc.
2020.01 - 2024.05
- Primary Point of Contact for specific portfolio of clients
- Review invoices for inconsistencies
- Approve/Reject invoices for payment
- Analyze invoices for errors and coding
- Shipping Updates
- Excel Approved Shioment Reports.
Customer Service Representative/Logistics Coordinator
APL, Inc.
2014.01 - 2019.09
- Primary Point of Contact for creating import/export reefer bookings
- Responsible for confirming proper tariff codes on non-contract shipments
- Responsible for tracking of refrigerated cargo containers
- Responsible for monitoring vessel movement
- Answer customer inquiries regarding billing via email, telephone and CRM, dedicated account reports
- Coordinate release of dedicated account cargo
- Monitor movement of containers to correct site for customs examinations
- Monitor customs entries for discrepancies
- Point of contact for Reefer team for Homeport to include guiding customers through homeport navigation, updating reefer team on Homeport developments
- Problem solving.
Education
Medical Transcription Diploma -
Kentucky College of Business
Office Administration Certificate -
University of Kentucky
General Education Diploma
Skills
- Report Preparation
- Workflow Analysis
- Audit Support
- Documentation and Reporting
- Deadline Adherence
- Process Improvements
- Finance
- MS Excel
- Account Reconciliation
- Appointment Scheduling
- Call Management
- Data Entry
- Inbound and Outbound Calling
- Professional Telephone Demeanor
- Account Management
- Payment Acceptance
- Negotiation
- Familiar With Locating Individuals
- Customer Research
- Call Center Background
Timeline
Administrative Assistant
Hampel Oil Distributors
2024.06 - Current
Business Development Coordinator
Wichita Sky Kings-TBL
2024.03 - 2024.06
Freight Pay Analyst
Cummins, Inc.
2020.01 - 2024.05
Customer Service Representative/Logistics Coordinator
APL, Inc.
2014.01 - 2019.09
Medical Transcription Diploma -
Kentucky College of Business
Office Administration Certificate -
University of Kentucky
General Education Diploma
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