Hi, I’m
DAVRIA K KING
FORTLAUDERDALE,United States
Summary
Experienced in supervising donor floor operations with a solid foundation and extensive knowledge in maintaining high standards of donor care and ensuring smooth workflow. Demonstrated leadership and problem-solving skills in a dynamic environment. Expertise in donor floor operations resulted in increased efficiency and quality. Strong leadership and communication skills used to effectively manage teams. Track record of upholding high standards of donor care and operational excellence throughout career.
Overview
9
years of professional experience
Work History
Octapharma Plasma Center
Donor Floor Supervisor
06.2023 - Current
Job overview
- Maintained strict confidentiality regarding donor personal information as required by HIPAA regulations.
- Optimized resource allocation through effective inventory management, reducing waste while ensuring adequate supplies were always available.
- Organized employee schedules effectively, balancing workload distribution among team members without compromising service quality standards.
- Supervised and performed venipuncture and plasma collection.
- Resolved conflicts between donors or staff members swiftly, fostering a positive work environment for all parties involved.
- Utilized data analysis tools to track performance metrics and identify areas for improvement, leading to more informed decision-making on the donor floor.
- Supervised a team of technicians, providing guidance and support to enhance performance levels across the board.
- Oversaw donor screening process, ensuring accurate information collection and adherence to regulations.
CSL Plasma
Phlebotomy Trainer/Group Leader
08.2021 - 05.2023
Job overview
- Supervised laboratory work, underscoring Phlebotomy topics and supporting skills development
- Prepared Powerpoint lectures and presentations
- Collaborated positively with peers and other staff members to maintain friendly, supportive and cooperative work atmosphere
- Kept work and common areas neat and organized to maximize productivity, alleviate potential accidents and promote professional workspace
- Organized files and records and handled other support tasks, freeing up managers to take on more pressing responsibilities
- Offered to assist with additional tasks to keep projects on-task and meet tight deadlines
- Complied with corporate regulations, policies and procedures to maximize safety, security and overall trust in organization and employees
- Delivered exceptional customer service to bolster strong relationships and build positive experiences
- Identified issues and solutions to eliminate backlog and maximize workflows
- Listened to customer requests and specifications and made suggestions to appropriately fulfill needs
CSL Plasma
Senior Phlebotomist
03.2018 - 07.2021
Job overview
- Gathered blood samples from patients for tests and transfusions
- Minimized patient discomfort using physical techniques and friendly communication
- Assessed veins, using judgment and accommodating patient preference
- Responded to machine alerts and alarms and recorded incidents occurring during donation process
- Monitored patient for adverse reaction and used appropriate intervention
Lab Corp
Phlebotomy Technician
02.2016 - 03.2018
Job overview
- Obtained blood for testing by correctly performing venipuncture, finger sticks and heel sticks
- Processed specimens with skilled accessioning, centrifugation and packaging
- Maintained patient flow by quickly collecting samples and completing related paperwork
- Managed station supplies, including tracking use and restocking bins between patients
- Created accurate labels and updated system records with patient sample information and details
- Handled centrifuging, pipetting and preparation for send out
- Followed blood volume requirements and testing protocols for consistent and accurate patient results
- Applied pressure at site, stopping bleeding before bandaging
Education
Boyd Anderson High School
High School Diploma
06.2004
Skills
- Patient care
- Paperwork processing
- Venipuncture
- Capillary puncture
- Specimen collection
- Specimen storage
- Microsoft Word
- Microsoft PowerPoint
- Typing 35 wpm
- Microsoft Excel
- Vein assessment
- Incident recording
- Patient monitoring
- Adverse reaction intervention
Timeline
Donor Floor Supervisor
Octapharma Plasma Center
06.2023 - Current
Phlebotomy Trainer/Group Leader
CSL Plasma
08.2021 - 05.2023
Senior Phlebotomist
CSL Plasma
03.2018 - 07.2021
Phlebotomy Technician
Lab Corp
02.2016 - 03.2018
Boyd Anderson High School
High School Diploma
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