DaWanda Delaney
Atlanta,GA
Summary
Qualified Community Manager with a strong background in property management with 15 years of management experience. Improves properties and streamlines operations for efficiency. Hardworking and resourceful with friendly and professional demeanor.Works well independently to handle assignments and always ready to go out and beyond basics assignments. Quick learner with good computer skills and property management software knowledge such as Yardi Appfolio Rent Cafe' Rent Redi Onsite Entrata Buildium Rent Manager and Tenant Cloud. Detailed-oriented in identifying and correcting issues.
Overview
23
23
years of professional experience
Work History
Community Manager
Advanced Precision Group LLC
Stockbridge, GA
05.2024 - 05.2026
- Oversaw daily operations and maintenance of residential properties, ensuring high standards of tenant satisfaction.
- Managed lease agreements, ensuring compliance with local regulations and timely renewals.
- Oversaw move-in/move-out processes, ensuring smooth transitions for both incoming and outgoing tenants.
- Oversaw management of 2 large properties while providing general service to tenants.
- Introduced and monitored effective lease renewal programs to maintain high occupancy rates.
- Communicated effectively with owners, residents, and on-site associates.
- Kept properties in compliance with local, state, and federal regulations.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Followed up on delinquent tenants and coordinated collection procedures.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Streamlined rent collection processes, ensuring timely payments and reducing delinquency rates.
Community Director
Oc Management
Decatur, GA
11.2023 - 04.2024
- Coordinated work of both administrative and maintenance team members to manage needs of 99-unit facility.
- Checked property regularly for maintenance needs and coordinated quick resolutions to maintain community standards.
- Managed administrative needs such as new resident applications and background checks to support vibrant apartment community.
- Prepared financial and management reports weekly.
- Oversaw total operation, maintenance, and administration of property with 99 units.
Property Manager
The Woodridge Apartments
Decatur, GA
06.2021 - 12.2021
- Process rental application and renewals, and finalize approval criteria.
- Facilitated timely collection of rent, late fee and utility payments.
- Coordinated maintenance schedules and facilitated completion with maintenance team.
- Supervised renovations and infrastructure upgrades, keeping projects on time, within budget, and minimally disruptive to tenants.
- Executed comprehensive tenant retention program to retain tenants and increase lease renewals.
- Maintained positive relationships with property owners and investors by providing financial and operational reports and offering strategic recommendations.
- Monitored work orders for maintenance needs and followed up to verify completion.
- Handle tenants complaints promptly and appropriately, calling in repairmen and other support services.
- Followed up on delinquent tenants and coordinated collection procedures.
- Completed final move-out walk throughs with tenants to identify required repairs.
Regional Operations Manager
Briar Hills Apartments Homes
Riverdale, GA
03.2012 - 06.2021
- Established and maintained operational standards for 9 locations.
- Supported location managers with operational, sales, and business knowledge to help each achieve profit goals.
- Analyzed results of operational performance reports and assisted locations in formulating action plans to address issues.
- Assessed staffing needs regularly to gear up effectively for forecasted demand due to changing market conditions and seasonal strategies.
- Supervised staff to optimized brand expansion initiatives and productivity.
- Hire new staff and train new employees
Property Manager
IPM -Investment Group LLC
Gainesville, FL
06.2003 - 09.2005
- Facilitated timely collection of rent, late fee and utility payments.
- Met with board of directors to discuss community needs and resolve issues or disputes.
- Coordinated maintenance schedules and facilitated completion with maintenance team.
- Supervised renovations and infrastructure upgrades, keeping projects on time, within budget, and minimally disruptive to tenants.
- Researched and verified prospective tenant eligibility in alignment with government regulations.
- Worked with qualified repairers to keep properties and grounds up to modern standards.
- Worked with leasing agents to market vacancies and keep occupancy rates high.
Education
Certification - Business Administration And Management
Draughons College
Atlanta, GA06.1993
GED - undefined
A. Alonzo Crim
Atlanta, GA05.1992
Skills
- Background checking
- Budget control
- Tenant relations
- Manage rentals
- Oversee maintenance
- Marketing implementation
- Application management
- Collect payments
- Coordinate documents
- Teamwork
- Community engagement
- Tenant and eviction laws
- Daily operations management
- Property inspections
- Property management
- Operations management
- Property tours and inspections
- Leasing and sales
- Daily operations oversight
- Conflict handling
- Maintenance oversight
- CRM software
- Property tours
- Workplace safety
- Time management
- Maintenance
- Administrative leadership
- Microsoft office
- Fair housing mandates
- Budget preparation
- Decision-making
- Apartment inspections
Timeline
Community Manager
Advanced Precision Group LLC
05.2024 - 05.2026
Community Director
Oc Management
11.2023 - 04.2024
Property Manager
The Woodridge Apartments
06.2021 - 12.2021
Regional Operations Manager
Briar Hills Apartments Homes
03.2012 - 06.2021
Property Manager
IPM -Investment Group LLC
06.2003 - 09.2005
GED - undefined
A. Alonzo Crim
Certification - Business Administration And Management
Draughons College