Dawit Teka
Richmond,VA
Summary
Dynamic sales professional with expertise in adaptive selling techniques and exceptional customer service, developed at SDI Marketing. Proven track record in cross-selling and deal negotiation, driving significant sales growth through strategic market research and customer insights. Proficient in sales management and active listening, consistently exceeding sales quotas.
Overview
3
3
years of professional experience
Work History
Salesperson
SDI Marketing
Richmond, VA
01.2025 - Current
- Performed market research to uncover potential sales opportunities.
- Developed and implemented strategies to meet sales quotas.
- Listened to customer needs to identify and recommend best products and services.
- Identified customer needs by asking questions and advising on best solutions.
- Produced sales documents, finalized deals and filed records.
- Collaborated with management to suggest improvements on operations and promotions driven by customer insights.
Store Front Staff Member
Amazon Fresh
Springfield, VA
05.2024 - 08.2024
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Answered telephone to give callers store information and look up order details.
- Offered courteous assistance to enhance customer service experience.
- Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
- Ensured accuracy by balancing register drawers at the end of each shift.
- Maintained knowledge of sales and promotions, return policies and security practices.
Sales Associate
Foot Locker
Springfield, VA
03.2022 - 05.2024
- Prepared merchandise for purchase or rental.
- Adapted sales strategies based on customer interactions and feedback to improve results.
- Assessed customer needs to provide assistance and information on product features.
- Processed credit card transactions quickly and securely.
- Greeted customers and provided exceptional customer service.
- Organized store by returning merchandise to proper areas and restocked displays.
- Provided accurate information about products, prices and services.
Education
Some College (No Degree) - Computer Programming
Virginia Commonwealth University
Richmond, VASkills
- Cross-selling products and services
- Adaptive selling techniques
- Deal negotiation
- Customer service
- Sales management
- Active listening
- Customer relationship building
Timeline
Salesperson
SDI Marketing
01.2025 - Current
Store Front Staff Member
Amazon Fresh
05.2024 - 08.2024
Sales Associate
Foot Locker
03.2022 - 05.2024
Some College (No Degree) - Computer Programming
Virginia Commonwealth University
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