Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Dawn Andino

Chicopee,MA

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure Billing Specialist position. Ready to help team achieve company goals.

Overview

6
6
years of professional experience

Work History

Edit Processing Representative

GE Healthcare
Wilbraham, MA
05.2012 - 07.2013
  • Exceeds Quality scores while following HIPPA regulations.
  • Requests verification from client on charge corrections and any billing errors.
  • Verify patient eligibility through various websites.
  • Accountable to meet a number of completed claims daily.
  • Resolve edits daily to ensure claims process electronically.


Bank Specialist

TD Bank Call Center
Springfield, MA
07.2011 - 12.2012
  • Opened, closed and updated accounts for customers.
  • Provided advice on different bank products and financial options.
  • Managed escalated phone calls by applying conflict resolutions skills and extensive knowledge of bank policies, products and services.
  • Responsible for meeting both daily and monthly performance goals.


Billing Specialist

New England Orthopedic Specialists
Springfield, MA
05.2009 - 04.2012
  • Identified, researched and resolved billing variances to maintain system accuracy and currency.
  • Generated and submitted invoices based upon established accounts receivable schedules and terms.
  • Contacted clients with past due accounts to formulate payment plans and discuss restructuring options.
  • Worked effectively with medical payers such as Medicare, Medicaid, commercial insurances to obtain timely and accurate payments.
  • Managed efficient cash flow reporting, posted cash receipts and analyzed chargebacks, independently addressing and resolving issues.
  • Reviewed CPT codes with modifiers and diagnosis for accuracy

Education

Social Work

Elms College
Springfield, MA

Certificate - Medical Insurance Billing

Bradford Hall
Springfield, MA
2009

High School Diploma -

Chicopee Comprehensive High School
Chicopee, MA
06.1998

Skills

  • Data Entry and 10-Key
  • Timely Processing
  • Data Recording
  • Customer Accounts Management
  • Verifying Eligibility
  • Customer Satisfaction
  • ICD-9/CPT Coding Claims Processing Payment Posting

Accomplishments

  • CPC certified 2011-2013


Timeline

Edit Processing Representative

GE Healthcare
05.2012 - 07.2013

Bank Specialist

TD Bank Call Center
07.2011 - 12.2012

Billing Specialist

New England Orthopedic Specialists
05.2009 - 04.2012

Social Work

Elms College

Certificate - Medical Insurance Billing

Bradford Hall

High School Diploma -

Chicopee Comprehensive High School

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Dawn Andino