Dawn Attewell
Jim Thorpe,PA
Summary
Resourceful Police Communication Operator known for high productivity and efficient task completion. Possess specialized skills in emergency response coordination, critical information analysis, and effective dispatch system management. Excel in communication, problem-solving, and decision-making, ensuring swift and appropriate actions in fast-paced environments. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
25
25
years of professional experience
Work History
Police Communications Operator
PA State Police
Lehighton, PA
01.2023 - Current
- Questioned callers to determine the nature of problems and locations to direct the type of response needed.
- Operated telephone and radio equipment to receive requests and reports from PA State Troopers.
- Entered criminal record checks, driver's license numbers, and warrants into telecommunications systems to fulfill officer requests via the CLEAN and PA JNET system.
- Used Microsoft applications to track and maintain incident numbers and logs.
- Routed calls to police, fire, and ambulance services to meet individual call needs.
- Relayed latest information to first responders via electronic means, telephone calls, and radio responses.
- Assisted people who would walk into the station and needed to speak with a Trooper regarding various issues.
Police Communications Dispatcher
Philadelphia Police Department Headquarters
Philadelphia, PA
12.2011 - 01.2023
- Questioned callers to determine the nature of problems and locations to direct the type of response needed.
- Operated telephone and radio equipment to receive requests and reports from police officers, medical dispatch, and firefighting crews.
- Entered criminal record checks, driver's license numbers, and warrants into telecommunications systems to fulfill officer requests.
- Used Microsoft applications to track and maintain case incident numbers and logs.
- Received over 130 911 and non-emergency calls per 8-hour shift to dispatch calls to appropriate agencies and officers on duty.
- Routed calls to police, fire, and ambulance services to meet individual call needs.
- Relayed latest information to first responders via electronic means, telephone calls, and radio responses.
Day of Game Supervisor
Philadelphia Phillies
Philadelphia, PA
04.2000 - 09.2014
- Supervised over 25 Day of Game Employees assigned to my seating areas.
- Resolved seating issues and conflicts guests may have.
- Assisted Phillies Security and the Philadelphia Police Department with deescalating unruly guests and, if needed, ejection from the ballpark.
Admissions Representative
Jean Madeline Aveda Institute
Philadelphia, PA
09.2005 - 12.2011
- Assisted prospective students with the admissions process by providing guidance and answering questions.
- Maintained accurate records of student applications and documents.
- Organized campus tours for prospective students and parents.
- Managed incoming inquiries from prospective students via phone calls, emails, text messages or social media platforms.
- Reviewed applications for accuracy and completeness before forwarding them to the admissions committee for further evaluation.
- Attended off-site recruiting events such as college fairs or high school visits to meet with potential applicants in person.
- Participated in outreach activities such as career days or workshops at local high schools or community centers.
Education
High School Diploma -
St Hubert's HS For Girls
Philadelphia, PA06-1984
Skills
- Call prioritization
- Information Gathering
- Incident documentation
- Language proficiency
- Records Maintenance
- Processing requests
Timeline
Police Communications Operator
PA State Police
01.2023 - Current
Police Communications Dispatcher
Philadelphia Police Department Headquarters
12.2011 - 01.2023
Admissions Representative
Jean Madeline Aveda Institute
09.2005 - 12.2011
Day of Game Supervisor
Philadelphia Phillies
04.2000 - 09.2014
High School Diploma -
St Hubert's HS For Girls
Similar Profiles
Donald ClaypooleDonald Claypoole
Master Trooper at PA State PoliceMaster Trooper at PA State Police
Jeffrey LammJeffrey Lamm
Trooper at PA State PoliceTrooper at PA State Police
Patricia LucasPatricia Lucas
Quality Control Inspector at PA State - Div. Of Nursing Care FacilitiesQuality Control Inspector at PA State - Div. Of Nursing Care Facilities
Jaxson GehrisJaxson Gehris
Dishwasher at Reiley's PubDishwasher at Reiley's Pub
Lawrence BaldassanoLawrence Baldassano
Tigers Spring Training Facility at Detroit TigersTigers Spring Training Facility at Detroit Tigers