Dawn Bonner
Fort Wayne,IN
Summary
Flexible hard worker ready to learn and contribute to team success.
Overview
22
22
years of professional experience
Work History
Patient Service Representative
Bowen Center
Fort Wayne, IN
08.2019 - Current
- Greeted patients upon arrival and ensured they had the necessary paperwork completed.
- Assisted with patient registration, insurance verification, and appointment scheduling.
- Answered incoming calls from patients in a professional manner and responded to inquiries or directed them to appropriate personnel.
- Coordinated with medical staff to ensure proper patient care was provided in a timely manner.
- Provided information regarding billing procedures and payment options to patients.
- Maintained confidentiality of all patient information according to HIPAA regulations.
- Collected copayments from patients at time of service.
- Processed payments through cash register accurately and efficiently.
- Checked-in patients for scheduled appointments by verifying demographic information, updating as needed, collecting co-payments, verifying insurance coverage..
- Scheduled follow-up visits as needed based on physician instructions.
Speical Needs Assisted
Fort Wayne Community School
Fort Wayne, IN
10.2008 - 07.2019
- Monitored behavior of students in order to ensure a safe, positive learning environment.
- Provided one-on-one instruction to students who needed extra help with learning tasks.
- Supervised students during lunch periods, recesses, field trips., ensuring their safety at all times.
- Provided feedback on how well a student is progressing towards meeting their IEP goals.
- Motivated students to achieve academic success while fostering an environment of respect and acceptance.
- Prepared handouts, study materials and other teaching aids.
Paraprofessional
Fort Wayne Developmental Center
Fort Wayne, IN
06.2002 - 06.2007
- Provided emotional support and guidance to individuals struggling with mental health issues.
- Assisted in creating individualized treatment plans for clients based on their needs and goals.
- Administered therapeutic interventions such as cognitive-behavioral therapy, psychotherapy, or problem-solving techniques.
- Developed a trusting relationship with clients by demonstrating empathy and understanding while maintaining professional boundaries.
- Assisted in developing life skills such as budgeting, time management, social skills building, job interviewing skills development.
Education
Associate of Science - General Studies
Ivy Tech Community College of Indiana
Fort Wayne, IN05-2017
Accomplishments
- Dean's list 3 times
Timeline
Patient Service Representative
Bowen Center
08.2019 - Current
Speical Needs Assisted
Fort Wayne Community School
10.2008 - 07.2019
Paraprofessional
Fort Wayne Developmental Center
06.2002 - 06.2007
Associate of Science - General Studies
Ivy Tech Community College of Indiana