Dawn Brown
Atoka,OK
Summary
Dedicated professional with over 8 years of experience in operations management and staff training. Skilled in financial reporting and workflow coordination, consistently optimizing inventory levels and enhancing customer service to drive business success.
Overview
8
8
years of professional experience
Work History
Assistant General Manager
McDonald's Restaurant
Atoka, OK
09.2018 - Current
- Trained and mentored staff on service standards and operational procedures.
- Streamlined daily operations for improved efficiency and customer satisfaction.
- Implemented inventory management systems to reduce waste and optimize stock levels.
- Analyzed sales reports to identify trends and adjust staffing accordingly.
- Collaborated with management on strategic planning for promotions and events.
- Oversaw financial transactions, ensuring accuracy in cash handling and reporting.
- Dispatched to our other stores and surrounding areas for product details.
- Monthly/daily cash sheets to ensure money was balanced/no cash shortages.
- Daily cash register counts/safe counts to ensure money was all there.
- Safety compliance
- Handled cash accurately and prepared deposits.
Education
High School Diploma -
Idaho City High School
Idaho City05-2005
Associates in Hamburgerology - Business Management
Hamburger University
Chicago, IL12-2025
Skills
- Operations management
- Stock management
- Inventory control
- Budgeting and cost control
- Financial oversight
- Cost analysis and savings
- Workflow coordination
- Customer service
- Leadership development
- Quality assurance
- Staff management
- Staff development
- Policy development and enforcement
- Operational compliance
- Effective leader
- Decision-making
Timeline
Assistant General Manager
McDonald's Restaurant
09.2018 - Current
Associates in Hamburgerology - Business Management
Hamburger University
High School Diploma -
Idaho City High School