Dawn Burke
Fort Wayne,IN
Overview
17
17
years of professional experience
Work History
Behavioral Health Technician
Northern Path Recovery
04.2025 - Current
- Conducted client rounds every 15, 30 or 60 minutes to check on residents.
- Built and maintained positive staff relationships to promote teamwork and better serve clients.
- Delivered compassionate patient care, focusing on safety, comfort and emotional support.
Behavioral Health Technician
Allendale Treatment and Behavioral Health
10.2024 - 03.2025
- Conducted client rounds every 15, 30 or 60 minutes to check on residents.
- Delivered compassionate patient care, focusing on safety, comfort, and emotional support.
- Built and maintained positive staff relationships to promote teamwork and better serve clients.
Front Office Assistant
Nephrology Associates of Indiana
02.2024 - 10.2024
- ,Maintained a professional and welcoming environment for clients, contributing to an overall positive experience.
- Directed phone inquiries, answered customer questions, and scheduled appointments on average 15 times per hour
Server/Hostess/Crew Trainer
Bob Evans Restaurant
02.2009 - 07.2018
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service daily.
- Trained other employees in customer service, food safety, and performance requirements.
Education
Associate of Applied Science - Business Operations Applied Technology
Ivy Tech Community College
Fort Wayne, IN08-2024
Associate of Applied Science - Medical Assisting
Ivy Tech Community College
Fort Wayne, IN01-1995
Skills
- Rounds management
- Empathy and compassion
- Behavior observation
- De-escalation techniques
- Patient observation
Timeline
Behavioral Health Technician
Northern Path Recovery
04.2025 - Current
Behavioral Health Technician
Allendale Treatment and Behavioral Health
10.2024 - 03.2025
Front Office Assistant
Nephrology Associates of Indiana
02.2024 - 10.2024
Server/Hostess/Crew Trainer
Bob Evans Restaurant
02.2009 - 07.2018
Associate of Applied Science - Business Operations Applied Technology
Ivy Tech Community College
Associate of Applied Science - Medical Assisting
Ivy Tech Community College
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