Dawn Burns
Frankfort,IN
Summary
Dynamic Assistant Manager at Dollar General with a proven track record in enhancing customer service and operational efficiency. Skilled in team leadership and decision-making, I successfully optimized staffing and trained new employees, fostering a collaborative environment. Adept at inventory management, I ensured accurate stock levels to meet customer demands.
Overview
11
11
years of professional experience
Work History
Assistant Manager
Dollar General
02.2021 - Current
- Assisted in managing daily store operations, ensuring compliance with company policies and procedures.
- Coordinated employee schedules, optimizing staffing levels to enhance customer service and operational efficiency.
- Supported inventory management by conducting regular audits and maintaining accurate stock levels.
- Trained new staff on operational processes, fostering a collaborative team environment and enhancing productivity.
- Implemented visual merchandising standards to create an appealing shopping experience for customers.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Machine Operator
Ntk Precision Axle
01.2016 - 03.2018
- Operated CNC machines to produce precision axle components efficiently.
Kellwell
Clinton County Sheriff's Office
07.2018 - 2019
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
Education
High School Diploma -
Frankfort Sr High
Frankfort, IN06.1987
Skills
Customer service
Money handling
Team leadership
Decision-making
Time management
Customer relations
Team motivation
Task delegation
Timeline
Assistant Manager
Dollar General
02.2021 - Current
Kellwell
Clinton County Sheriff's Office
07.2018 - 2019
Machine Operator
Ntk Precision Axle
01.2016 - 03.2018
High School Diploma -
Frankfort Sr High