Dawn Caron
American Fork,UT
Summary
Detail-oriented Admissions Director with a superior understanding of office management and detail-oriented reviewing skills. Successful at providing comprehensive support to students, families and employees for a smooth admissions process. Committed to running an office with organization and honest feedback.
Overview
6
6
years of professional experience
Work History
ADMISSIONS DIRECTOR
HIGHLAND CARE CENTER
SALT LAKE CITY, UT
06.2023 - Current
- Assisted in the review of referrals, insurance policies, and other documents for admission decisions.
- Consulted with families on upcoming stays at the Skilled Nursing Facility
- Ensured accuracy in insurance verification and authorization submissions
- Ensured seamless transition for patients between hospital and facility
- Prepare rooms for new admissions
- Facilitate resident admission process alongside nurses
- Verified and recorded hospital records in patient files
- Secure and verify resident images for healthcare documentation
- Facilitated prompt execution of admission contracts, ensuring adherence to 48-hour guideline
INTAKE COORDINATOR
VALEO HOME HEALTH & HOSPICE
SALT LAKE CITY, UT
10.2022 - 06.2023
- Coordinated with referral sources for information collection and data entry in electronic medical records
- Managed outgoing calls and follow-ups
- Collected and entered client information into database
- Adhere to strict deadlines for completing eligibility and authorization tasks.
- Expertise in ensuring compliance with home health regulations
PATIENT ACCESS SCHEDULER LEAD
SHERIDAN MEMORIAL HOSPITAL
SHERIDAN, WY
06.2018 - 03.2022
- Directed a team of six schedulers in Radiology Scheduling Department
- Assisted in goal-setting initiatives for the scheduling department alongside supervisors and managers
- Participated in daily leadership meetings
- Facilitate routine check-ins with staff
- Collaborated with Radiology Department Manager to address scheduling conflicts
- Allocate daily responsibilities to scheduling associates
- Handle escalated calls from agitated patients
- Enhanced internal process protocols
- Ensured timely booking of patients for necessary procedures, ensuring patients comprehend necessary preparation steps for procedures.
- Pre-registered patients for scheduled procedures, ensuring accurate notes in PowerChart
- Collaborated with Prior Auth Department to validate coverage for ordered procedures
- Facilitate accurate and safe procedural execution through information dissemination.
- Coordinate with medical professionals to schedule necessary procedures
- Monitor collections at various clinics across the hospital
- Facilitated financial assistance for needy patients
- Ensure all demographic, emergency, and insurance information is accurate during check-in
- Provides detailed explanations of hospital documentation upon necessity
Education
Bachelor of Arts - Educational Studies
WESTERN GOVERNORS UNIVERSITY
Salt Lake City, UT03.2020
High School Diploma -
CHEYENNE EAST HIGH SCHOOL
Cheyenne, WY06.1993
Skills
- Office Operations Oversight
- Customer Service Excellence
- Sales
- Team Leadership
- Clerical
- Proficient with the following programs:
- Point Click Care
- Microsoft Office Word, Excel, Power Point, Outlook
- QuickBooks
- Cerner Applications PM Office, PowerChart, Scheduling Book, Resource Request
- Varian Medical Oncology System MedOnc
References
- JESSICA, PADILLA, DIRECTOR OF NURSING-HOSPICE, 801-602-4561, VALEO HOME HEALTH & HOSPICE
- JENNY, TEEL, PATIENT ACCESS MANAGER, 307-202-0559, SHERIDAN MEMORIAL HOSPITAL
- TOMMI, RITTERBUSCH, MANAGER, 307-751-3410, WELCH CANCER CENTER
- TARA, KELLEY, PERSON REFERENCE, FORMER CO-WORKER, 307-250-2273, GREAT FOUNDATIONS CENTER
Timeline
ADMISSIONS DIRECTOR
HIGHLAND CARE CENTER
06.2023 - Current
INTAKE COORDINATOR
VALEO HOME HEALTH & HOSPICE
10.2022 - 06.2023
PATIENT ACCESS SCHEDULER LEAD
SHERIDAN MEMORIAL HOSPITAL
06.2018 - 03.2022
Bachelor of Arts - Educational Studies
WESTERN GOVERNORS UNIVERSITY
High School Diploma -
CHEYENNE EAST HIGH SCHOOL
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