Work Preference
Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Dawn Chandler

Kenmare,North Dakota

Work Preference

Job Search Status

Open to work
Desired start date: 2 weeks notice

Work Type

Full TimePart TimeContract WorkGig WorkConsultingVolunteerSeasonal Work

Location Preference

RemoteOn-Site
Location: Kenmare, North Dakota, USMinot, NDTioga, ND
Open to relocation: No

Important To Me

Career advancementWork-life balanceCompany CultureFlexible work hoursPaid time offWork from home optionHealthcare benefitsPersonal development programsTeam Building / Company RetreatsPaid sick leave401k match4-day work weekStock Options / Equity / Profit Sharing

Summary

Accomplished Postmaster specializing in operational management, safety compliance, and process improvement. Enhances workflow efficiency and customer satisfaction while supervising diverse teams. Demonstrates strong work ethic and adaptability, with a focus on mastering new skills independently.

Overview

9
9
years of professional experience

Work History

Postmaster

USPS, United States Postal Service
Kenmare, North Dakota
06.2017 - Current
  • Supervised and coordinated postal facility's operational, management, and supportive services.
  • Oversaw daily operations of postal facility, ensuring efficient workflow and service delivery.
  • Supervised staff in sorting, distributing, and delivering mail to optimize performance.
  • Trained new employees on postal policies and customer service standards for consistency.
  • Resolved customer inquiries and complaints with professionalism to enhance satisfaction.
  • Provided customer service to patrons of the post office.
  • Responded to customer inquiries regarding postal services, pricing, and package tracking.
  • Maintained inventory of postal supplies, placing orders to prevent shortages.
  • Implemented safety protocols to ensure a secure working environment for all employees.
  • Ensured compliance with safety regulations when handling hazardous materials or equipment.
  • Analyzed operational processes to enhance service quality and efficiency continuously.
  • Coordinated with local businesses to facilitate mail delivery services effectively.
  • Organized mail sorting operations to ensure timely delivery.
  • Performed daily opening and closing procedures of the post office.
  • Assisted in the hiring and training of new employees.
  • Maintained financial records, including budgets, expenditures, and income.
  • Prepared reports on operational activities for upper management review.
  • Explained postal laws and regulations to staff and customers.
  • Provided support during peak times, including holidays and special events, to manage staffing needs.
  • Processed payments from customers using credit cards or other payment methods.
  • Inspected packages for proper postage and labeling before sending out mail items.
  • Evaluated employee performance, offering feedback on areas needing improvement.
  • Reviewed employees' work schedules and attendance prior to submission to payroll department.
  • Kept shifts properly staffed by creating and distributing work schedules.

Education

Associate's Degree -

Big Bend Community College
Moses Lake, WA
06-2011

High School Diploma -

Willapa Valley High School
Menlo, WA
06-1988

Skills

  • Operational management
  • Customer service
  • Inventory management
  • Safety management
  • Process improvement
  • Report preparation
  • Schedule management
  • Staff supervision
  • Employee training
  • Workload management
  • Team building
  • Effective communication
  • Problem solving
  • Conflict resolution
  • Customer-oriented
  • Safety procedures

Affiliations

  • 4-H volunteer, Fishing, Gardening and Camping

Timeline

Postmaster

USPS, United States Postal Service
06.2017 - Current

Associate's Degree -

Big Bend Community College

High School Diploma -

Willapa Valley High School

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Dawn Chandler