Dawn Chase
Bellevue
Summary
Dynamic Shift Supervisor at KFC Taco Bell with a proven track record in staff motivation and training. Expert in cash handling and conflict resolution, consistently enhancing team performance and customer satisfaction. Recognized for maintaining operational excellence and efficient inventory control, contributing to a positive workplace culture and successful sales outcomes.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Shift Supervisor
KFC Taco Bell
Maple Valley
12.2021 - Current
- Recruited, hired, and mentored new team members, working closely with human resources department.
- Maintained accurate records of daily transactions and deposits.
- Trained new employees on company policies, operational procedures, and customer service standards.
- Handled money with customers and conducted safe counts
- Handled escalated customer concerns and emergencies in absence of manager or supervisor.
Cook
S'wiched
Maple Valley
05.2021 - 12.2021
- Checked quality of food products to meet high standards.
- Set up work stations prior to opening to minimize prep time.
- Organized storage areas for efficient usage of space.
- Replenished food items from inventory and rotated ingredients.
- Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
- Memorized new menu items and ingredients quickly to help customers select items meeting needs and preferences.
- Handled advanced thawing and food pre-preparation for upcoming meals.
Education
Bachelor of Science - Molecular Bioscience
Bellevue College
Bellevue, WA06-2029
High School Diploma -
Tahoma Highschool
Maple Valley, WA06-2023
Skills
- Critical thinking
- Cash handling
- Staff motivation
- Sales monitoring
- Training and mentoring
- Inventory control and record keeping
- Labor and food cost control
- Workplace safety
- Conflict resolution techniques
- Sales and upselling
- Employee relations
- Complaint resolution
Certification
- ServSafe Certified
Accomplishments
- Girl scout for life
Timeline
Shift Supervisor
KFC Taco Bell
12.2021 - Current
Cook
S'wiched
05.2021 - 12.2021
Bachelor of Science - Molecular Bioscience
Bellevue College
High School Diploma -
Tahoma Highschool
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