Dawn Clas
Springhill,FL
Summary
Dedicated Medical Assistant with extensive experience at Dr. Sastry Infectious Disease, excelling in patient care and safety. Skilled in phlebotomy and HIPAA compliance, I foster strong patient relationships through effective communication. Recognized for enhancing patient satisfaction and maintaining a clean clinical environment, ensuring optimal care delivery.
Overview
20
20
years of professional experience
Work History
Medical Assistant
Dr Anitha Kolli
03.2023 - 01.2025
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
Medical Assistant/Wound Care Nurse
Dr Sastry Infectious Disease
02.2022 - 03.2024
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
Phlebotomist/Medical Assistant
Springbrook Hospital
01.2005 - 01.2008
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Centrifuged blood samples as outlined in clinical protocols.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
- Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
- Tracked collected specimens by initialing, dating, and noting times of collection.
Education
Associate of Science - Medical Assistant
Miami Dade College
Miami, FL05-2004
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Vital sign monitoring
- Direct patient care
Timeline
Medical Assistant
Dr Anitha Kolli
03.2023 - 01.2025
Medical Assistant/Wound Care Nurse
Dr Sastry Infectious Disease
02.2022 - 03.2024
Phlebotomist/Medical Assistant
Springbrook Hospital
01.2005 - 01.2008
Associate of Science - Medical Assistant
Miami Dade College
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