Dawn Cota

Patient Care Coordinator - New patient intake - Scheduling
Insurance Verifications/ benefits / prior authorizations
Prior Authorizations for specialty medications
All RX - Patient education
Medical Supply orders - all inventory- in office medications
Drug Reps - communication and sample orders
Medical Records -Billing requests for patients
Prep for daily patient load, supply exam rooms - injections - Botox
CBCT machine for jaw exams
Communication between care team ( other DR. offices )
Trained new hires
Injections - pain relief and medications
Constant communication on the patient portal
Problem solving
Taking molds of patients' teeth for TMJ devices
Performed Sphenopalatine Ganglion Blocks
Fitted patients for TMJ devices - adjustments as needed
Phlebotomy for PRF procedure - Centrifuge
Daily financial reconciliation.
Order botox for patients, authorizations and delivery

Vital Signs - Patient H&P

Surgery Scheduler - Prior Authorization Manager - Assisted in office procedures - Pre-post op care - Ambulatory/ RX

Back office Lab tech. Processed hair, saliva, breath and blood samples for testing. Prepared IV bags for infusion. Performed OZONE therapy and phlebotomy procedures. Centrifuge.

Pre-Op/ Post-Op - removed staples, sutures- wound vac- dressings

Patient Consults - History and Physical, Vitals- Scheduling

Assist Surgeon in Office Procedures-Skin Cancer- Breast Cancer. Cosmetic procedures. Charting -Disability -EDD -FMLA -Work Comp-Insurance Authorizations- Referrals`- RX

Phlebotomy and lab preparation - Pathology

Trained MA's -Medical inventory/ all ordering