Deana Gonzales
Greeley,CO
Summary
Dedicated Lead Medical Assistant equipped to manage patient, administrative and team needs with organized approach and good prioritization skills. Keeps team members on-track with close monitoring and motivational strategies. Handles patients' needs with friendly, knowledgeable approach while effectively meeting demands of busy offices and maintaining compliance with important standards.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Front and Back Office Lead Medical Assistant
Banner Health
10.2012 - Current
- Enhanced patient experience by efficiently managing front and back office tasks, improving overall clinic flow.
- Streamlined administrative processes for faster appointment scheduling and reduced wait times.
- Assisted physicians with medical procedures, ensuring optimal patient care and satisfaction.
- Maintained accurate patient records, contributing to a well-organized and efficient medical practice.
Medical Assistant
Sunrise Medical
08.2010 - 10.2012
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
Education
Associate Degree in Medical Assistanting - Medical Assisting
College America
Fort Collins05.2010
Skills
- HIPAA Compliance
- Insurance Verification
- Immunization Administration
- Scheduling appointments
- Patient Care Coordination
- Front Office Management
- Patient confidentiality
- Adaptable to change
- Inventory Management
- Patient-focused care
Certification
- CMA - Certified Medical Assistant
Timeline
Front and Back Office Lead Medical Assistant
Banner Health
10.2012 - Current
Medical Assistant
Sunrise Medical
08.2010 - 10.2012
Associate Degree in Medical Assistanting - Medical Assisting
College America
- CMA - Certified Medical Assistant
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