Stacie Primer
Martinez,CA
Summary
Dedicated Lead Medical Assistant equipped to manage patient, administrative and team needs with organized approach and good prioritization skills. Keeps team members on-track with close monitoring and motivational strategies. Handles patients' needs with friendly, knowledgeable approach while effectively meeting demands of busy offices and maintaining compliance with important standards.
Overview
10
10
years of professional experience
Work History
Front and Back Office Lead Medical Assistant
Vonstieff Medical Group
12.2020 - 02.2026
- Cross-trained existing employees to maximize team agility and performance.
- Triaged incoming calls for provider to determine callers' needs for immediate appointments or scheduled visits.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patients.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Collected co-payments from patients for visits and completed daily cash deposits to secure funds.
- Assisted physicians and nurses with clinical procedures following safe practices.
- Coordinated patient scheduling and managed electronic health records for optimal data accuracy.
Account Manager
Primer Auto Glass
01.2017 - 09.2023
- Met existing customers to review current services and expand sales opportunities.
- Negotiated prices, terms of sales and service agreements.
- Contributed to event marketing, sales and brand promotion.
- Built relationships with customers and community to promote long term business growth.
Medical Assistant
Muir Orthopedics
11.2015 - 12.2016
- Cross-trained existing employees to maximize team agility and performance.
- Triaged incoming calls for provider to determine callers' needs for immediate appointments or scheduled visits.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patients.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Collected co-payments from patients for visits and completed daily cash deposits to secure funds.
- Assisted physicians and nurses with clinical procedures following safe practices.
- Coordinated patient scheduling and managed electronic health records for optimal data accuracy.
Skills
- HIPAA compliance
- Insurance verification
- Immunization administration
- Lab specimen collection
- Scheduling appointments
- Medical office administration
- Phlebotomy
- EPIC EMR
Timeline
Front and Back Office Lead Medical Assistant
Vonstieff Medical Group
12.2020 - 02.2026
Account Manager
Primer Auto Glass
01.2017 - 09.2023
Medical Assistant
Muir Orthopedics
11.2015 - 12.2016