Dawn Czaja
Nashua,NH
Summary
Dental professional with focus on delivering high-quality patient care and effective chairside assistance. Proven ability to manage dental records and maintain sterile environment. Known for excellent team collaboration skills and adaptability to changing needs, contributing to successful dental practices.
Overview
33
33
years of professional experience
Work History
Licensed Insurance Representative
Jamie Reynolds State Farm
Londonderry, NH
10.2019 - Current
- Educated clients on insurance products, ensuring informed decision-making tailored to individual needs.
- Managed policy renewals and updates, enhancing customer retention through proactive communication.
- Conducted comprehensive risk assessments, identifying coverage gaps and recommending appropriate solutions.
- Streamlined claims processing workflows, reducing turnaround time and improving client satisfaction rates.
Senior Dental Assistant
Ahern & Nichols Family Dentistry
Derry, NH
06.1993 - 10.2019
- Supervised clinical staff, ensuring adherence to safety protocols and operational standards.
- Implemented efficient patient scheduling processes, reducing wait times and improving office flow.
- Trained new dental assistants in procedures, equipment handling, and patient care protocols.
- Assisted in developing treatment plans, collaborating with dentists to optimize patient outcomes.
Education
Dental Assisting
NHTI
Concord, NH05-1993
Skills
- Invisalign Experienced
- Detail Oriented
- Teamwork orientation
- Insurance sales expertise
Timeline
Licensed Insurance Representative
Jamie Reynolds State Farm
10.2019 - Current
Senior Dental Assistant
Ahern & Nichols Family Dentistry
06.1993 - 10.2019
Dental Assisting
NHTI