Dawn DeLeon-Michael

• Reduced patient anxiety through active listening, problem-solving, and crisis intervention techniques.
• Supported patients in achieving personal goals through goal-setting exercises and step-by-step guidance.
• Enhanced patient well-being by providing empathetic and compassionate support in daily activities.
• Maintained confidentiality while documenting patient information according to HIPAA regulations and facility policies.
• Collaborated with interdisciplinary teams to develop comprehensive care plans tailored to individual needs.
• Provided effective crisis intervention services during emergencies, ensuring the safety of all involved parties.
• Implemented behavioral modification techniques for patients struggling with maladaptive patterns such as aggression or selfharm.
• Improved patient outcomes with accurate documentation of mental health symptoms and progress.
• Increased patient engagement in treatment by establishing rapport and building trust with clients.
• Served as a reliable point of contact for families seeking updates on their loved one''s progress or needing additional resources.
• Participated in ongoing professional development opportunities to stay current on best practices within the field of mental health support.
• Enhanced medication adherence with thorough education on side effects, dosing schedules, and potential interactions.

• Collaborated with multidisciplinary teams to create comprehensive care plans for clients with complex needs.

Supported clients in navigating complex social systems, helping them access essential resources such as housing assistance or employment services.

• Advanced client progress by monitoring and documenting behavioral changes, adjusting treatment strategies as necessary.
• Increased service accessibility through effective outreach and community engagement efforts.
• Participated in ongoing professional development opportunities, staying current on best practices within the field of mental health care.
• Contributed to program evaluation efforts, identifying areas for improvement and implementing evidence-based interventions in response to identified needs.
• Actively engaged in case conferences, contributing valuable insights regarding client progress and challenges.
• Enhanced patient well-being by providing empathetic support during group therapy sessions.
• Maintained accurate client records, ensuring proper documentation of services provided and adherence to regulatory requirements.
• Encouraged client self-advocacy, empowering individuals to make informed decisions about their own mental health care.
• Promoted a safe and welcoming therapeutic environment, establishing clear boundaries and maintaining confidentiality at all times.
• Collaborated closely with supervising clinicians, seeking guidance when needed while maintaining professional boundaries within the scope of practice.
• Built trusting relationships with clients from diverse backgrounds, demonstrating cultural sensitivity and respect for individual experiences.
• Provided one-on-one support to clients experiencing acute distress, utilizing active listening skills and grounding techniques as appropriate.
• Documented client progress in confidential files.
• Performed client assessments and developed treatment plans.
• Provided clients with recommendations to community resources.
• Encouraged clients to express feelings and discuss what was happening in day-to-day life in order to help each person develop insight into personal experiences and relationships
• Maintained client records to document assessment, treatment plans and progress.
• Worked with family members to develop support networks and multifaceted coping techniques focused on client needs.
• Interviewed clients, reviewed records and conducted assessments to evaluate mental or physical condition of clients or patients.

• Developed strong rapport with students by demonstrating empathy, patience, and understanding during daily interactions both inside and outside the classroom setting.
• Managed challenging behaviors using de-escalation techniques to maintain a safe and productive learning environment for all students involved.
• Assisted in the implementation of effective behavior management techniques, resulting in a more focused and positive classroom environment.
• Collaborated with teacher to create customized classroom environment integral to students' needs.
• Monitored student classroom and outdoors activities to promote student safety.
• Maintained positive attitude and affirmatively communicated with each student.
• Interacted physically and verbally with students throughout each day.
• Offered student support through special accommodations, extra assistance, and assessments.
• Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
• Oversaw class of students in absence of instructor.
• Supported students with various disabilities through one-on-one tutoring sessions, improving their understanding of course materials and concepts.
• Documented student behaviors, interventions, and outcomes to enable lead teacher to address pertinent issues.
• Assisted teachers with classroom management and document coordination to maintain positive learning environment.