Dawn Egger
Clarksville,TN
Summary
Experienced and reliable problem solver with a proven track record. Excelling in decision-making and critical thinking. Adept at mentoring team members and optimizing processes, I drive efficiency and enhance collaboration. My attention to detail and proficiency in Microsoft Office ensure high-quality outcomes, consistently aligning solutions with business objectives to achieve results.
Overview
12
12
years of professional experience
Work History
ISS Representative
Amazon
Clarksville, TN
08.2025 - Current
- Process Guided shifts and monitored key performance metrics to enhance operational efficiency.
- Conducted IXD pile counts to facilitate accurate inventory management and organization for problem solving throughout the warehouse.
- Provided training and support to new team members on processes and systems.
- IOL- conducted searches for dwelling inventory to be processed or reconciled
- Assessed inventory using the Damage Processing Tool to classify items for repackaging, resale, charity donation, or safe disposal.
- Managed ticket resolution by collaborating with off-site supervisors to address and resolve issues.
- Updated product dimensions and weight in the ATAC system for accurate inventory records.
Problem Solver
Amazon
Clarksville, TN
06.2024 - Current
- Collaborated with management to align solutions with business objectives and enhance strategic focus.
- Mentored cross-functional teams to resolve pressing challenges and implement effective solutions.
- Identified patterns and trends to preemptively address potential problems before they escalated.
- Adapted solutions in real-time based on feedback and changing conditions.
- Made decisions and resolved issues using critical thinking and analytical skills.
- Trained new team members on problem-solving techniques and best practices.
Fulfillment Associate
Amazon Fresh
Nashville, TN
09.2020 - 06.2024
- Ensured compliance with safety protocols while operating material handling equipment, including pallet jacks and electric pallet jacks.
- Conducted thorough inspections of incoming materials to maintain quality standards.
- Collaborated closely with team members and area managers to drive efficiency and reduce quality defects.
- Executed cycle counts to support accurate inventory control.
- Processed customer orders efficiently in fast-paced fulfillment environment.
Assistant Softball Coach/Team Manager
Voluntary
Clarksville, TN
04.2014 - 11.2019
- Provided guidance, coaching, and mentoring to team members to help them reach their full potential.
- Organized and monitored team practices, ensuring players developed strategies and skills for competitive performance.
- Coordinated with other coaches regarding player evaluations and recruitment efforts.
- Organized and managed team logistics for travel, accommodations, and schedules for out-of-town tournaments.
Education
High School Diploma -
McClintock High School
Tempe, AZIXD Piles Audit -
Amazon
ISS
Amazon
Some College (No Degree) - General Studies
South Mountain Community College
Phoenix, AZSkills
- Policy compliance
- Process Optimization
- Microsoft Office
- Logical Reasoning
- Decision-making skills
- Attention to Detail
- Team Mentoring and Collaboration
- Effective Communication
- Earn trust through consistency and accuracy
Timeline
ISS Representative
Amazon
08.2025 - Current
Problem Solver
Amazon
06.2024 - Current
Fulfillment Associate
Amazon Fresh
09.2020 - 06.2024
Assistant Softball Coach/Team Manager
Voluntary
04.2014 - 11.2019
High School Diploma -
McClintock High School
IXD Piles Audit -
Amazon
ISS
Amazon
Some College (No Degree) - General Studies
South Mountain Community College