Dawn Garrett
Cottage Grove,MN
Summary
Detail-oriented professional with a strong background in dental office management. Skilled in insurance verification, claims processing, and patient relations. Committed to improving operational efficiency and ensuring exceptional patient care.
Overview
14
14
years of professional experience
Work History
Office Manager
St. Paul Pediatric Dentistry
St. Paul, MN
12.2022 - 07.2026
- Oversee daily operations of a busy pediatric dental practice.
- Manage treatment plans, pretreatment estimates, scheduling, patient check-out, and deposits.
- Work closely with the practice owner to manage accounts receivable, accounts payable, and office budgets.
- Monitor aged insurance reports and accounts receivable.
- Assisted with hiring, employee management, and staff coordination to maintain a cohesive team environment.
- Completed credentialing for new dental staff to ensure compliance with industry standards. and administrative responsibilities.
- Executed operational tasks to enhance practice efficiency and support overall effectiveness. to maintain an efficient and successful practice.
Financial Coordinator
Woodbury Dental Arts
Woodbury, MN
06.2021 - 12.2022
- Processed deposits and monitored aged insurance reports to ensure timely revenue collection.
- Assisted with accounts receivable and managed daily administrative tasks to support financial operations.
- Provided patient-focused financial and customer service support to enhance patient experience and satisfaction.
- Managed patient scheduling and check-out.
- Prepared treatment plans and pretreatment estimates.
Office Manager
Comfort Care Dental
Las Vegas, NV
09.2012 - 07.2021
- Managed daily front-office operations and administrative functions to ensure smooth workflow.
- Coordinated treatment plans, pretreatment estimates, scheduling, and patient check-out to enhance patient experience.
- Managed deposits, accounts receivable, credentialing, and insurance-related responsibilities.
- Oversaw HR functions, payroll, and employee scheduling.
- Supported day-to-day operations and delivered patient-focused customer service to foster positive interactions.
Education
Associate of Science - Dental Assisting
Lakeland Medical Dental Academy
Minneapolis12-1995
Skills
- Dental practice management
- Receivables management
- Claims verification
- Financial management
- Staff supervision
- Staff credentialing
- Scheduling coordination
- Customer relations
Timeline
Office Manager
St. Paul Pediatric Dentistry
12.2022 - 07.2026
Financial Coordinator
Woodbury Dental Arts
06.2021 - 12.2022
Office Manager
Comfort Care Dental
09.2012 - 07.2021
Associate of Science - Dental Assisting
Lakeland Medical Dental Academy