Dawn Gibson
Weiser,ID
Summary
Quality focused Store Manager skilled at providing employees clear guidelines and targeted goals to drive sustained revenue growth, team efficiency and customer loyalty. Knowledgeable about recruiting, hiring, training and motivating qualified teams to meet and exceed objectives. Motivational leader, strategic planner and analytical problem solver with demonstrated record of retail success.
Overview
16
16
years of professional experience
Work History
Store Manager of Operations
Family Dollar
New Plymouth, ID
06.2023 - Current
- Generated repeat business by responding to customer concerns with friendly and knowledgeable service.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
- Receive trucks, unload, train, and supervise the freight and stocking process for 3 trucks a week.
- Monthly billing summaries, including DSD vendors, FD trucks, and DT truck invoices.
CNA /State Care Provider
State Of Idaho
Weiser, ID
02.2014 - Current
- Assisted residents in preparing for activities and social programs.
- Drove clients to shop for groceries, attend doctor appointments and run errands.
- State billing and payroll for individuals who provide services for clients.
CNA/Hospice Aide
Heart N' Home Hospice
Fruitland, ID
09.2008 - 03.2024
- Collected specimens, monitored vitals and maximized patient comfort to maintain optimal environment.
- Used mobility devices to transport patients.
- Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
- Provided updates from patients and families to RN and Physician.
- Comfort care for end of life on call.
Assistant Manager
Family Dollar
Weiser, ID
06.2019 - 03.2022
- Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
- Directed and led employees, supervising activities to drive productivity and efficiency.
- Collaborated with store manager to develop strategies for achieving sales and profit goals.
Education
Certified Nursing - CNA
Boise State University
Boise, ID04-1998
High School Diploma -
Homdale High School
Homedale, ID05-1991
Skills
- Store Merchandising
- Supply Ordering
- Operations Management
- Partnership Building
- Payroll Management
- POS Systems
- Operational budgeting
- Employee Training
- Store operations oversight
- Retail Inventory Management
- Customer Service Management
- Talent Recruitment
- Team Development
- Shift Scheduling
- Loss Prevention
Timeline
Store Manager of Operations
Family Dollar
06.2023 - Current
Assistant Manager
Family Dollar
06.2019 - 03.2022
CNA /State Care Provider
State Of Idaho
02.2014 - Current
CNA/Hospice Aide
Heart N' Home Hospice
09.2008 - 03.2024
Certified Nursing - CNA
Boise State University
High School Diploma -
Homdale High School
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