Dawn Green
Office Support
Tekonsha,MI
Summary
Dynamic Office Administrative Assistant with proven expertise at Star of the West Milling Co. Skilled in streamlining filing systems and enhancing document retrieval efficiency. Adept at managing customer accounts and invoicing, while demonstrating strong verbal communication and confidentiality handling. Committed to optimizing operations and ensuring compliance with regulations.
Overview
35
35
years of professional experience
Work History
Office Administrative Assistant
Star of the West Milling Co.
Quincy
03.2022 - 12.2025
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Responded to inquiries from callers seeking information.
- Streamlined filing systems, enhancing document retrieval efficiency and organization.
- Coordinated transportation schedules to optimize delivery routes and reduce delays.
- Communicated with warehouse staff to facilitate proper loading and unloading of orders.
- Managed customer accounts and invoicing.
- Processed customs documentation ensuring compliance with regulations and timely clearance.
Office Administrative Assistant and HR Assistant
Gander Mountain Outdoors
Coldwater
06.2021 - 03.2022
- Maintained organized filing systems and documentation, enhancing retrieval efficiency and accuracy.
- Processed invoices accurately using accounting software to ensure timely payments.
- Reconciled vendor statements to identify discrepancies and resolve payment issues.
- Reconciled customer accounts, resolving discrepancies to maintain accurate financial records.
- Processed employee onboarding, ensuring compliance with company policies and regulatory requirements.
- Efficiently managed personnel files, maintaining confidentiality while keeping records up-to-date and organized.
- Assisted in payroll processing to ensure timely delivery of paychecks to all employees.
- Processed payroll data accurately for over 60 employees using ADP software.
- Maintained employee records and updated payroll information as necessary.
- Processed vehicle titles efficiently, ensuring compliance with state regulations and company policies.
- Coordinated efforts between sales staff, finance managers, and DMV offices to provide clients with prompt service regarding their vehicle titles.
Records Officer
Branch County Sheriff Office
Coldwater
08.2001 - 09.2018
- Managed records retention and destruction in compliance with legal standards.
- Maintained accurate records of dispatch activities and incident reports for reference.
- Promoted community engagement by courteously addressing non-emergency calls and directing callers to appropriate resources or services.
- Handled sensitive data with discretion, protecting confidentiality while ensuring that relevant parties received necessary information.
- Maintained detailed records of incidents and caller information, ensuring accurate documentation for future reference.
- Conducted comprehensive background investigations to assess candidate suitability for sensitive positions.
- Managed foreclosure processes, ensuring compliance with legal and regulatory requirements.
- Processed legal documents, ensuring compliance with regulations and timelines.
Education
No Degree - Business Administration And Management
Certificate of Technical Studies - Information Technology
06-1988
High School Diploma -
06-1988
Skills
- Data entry
- Verbal communication
- Microsoft office
- Schedule management
- Document preparation
- Billing and invoicing
- File organization
- Office administration
- Microsoft Excel
- Invoice processing
- Inventory management
- Confidentiality handling
- Scanning and copying
- Payroll and accounts payable and receivable
Timeline
Office Administrative Assistant - Star of the West Milling Co.
03.2022 - 12.2025
Office Administrative Assistant and HR Assistant - Gander Mountain Outdoors
06.2021 - 03.2022
Records Officer - Branch County Sheriff Office
08.2001 - 09.2018
Kellogg Community College - No Degree, Business Administration And Management
Branch Area Career Center - Certificate of Technical Studies, Information Technology
Coldwater High School - High School Diploma,