Dawn Greer
Akron,OH
Summary
Experienced with overseeing site operations and team management. Utilizes strategic planning to enhance productivity and operational efficiency. Track record of fostering collaborative environment to drive performance and achieve objectives.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Site Director
Thermo Fisher Scientific/PPD-Akron, OH
06.2015 - 10.2024
- Led a team of employees, providing guidance and support to ensure efficient operations
- Maintained high standards of quality control to ensure customer satisfaction
- Provided ongoing coaching and mentoring to team members, supporting their professional development
- Coordinated and managed clinical research studies, ensuring adherence to protocols, regulatory requirements, and timelines
- Maintained comprehensive study documentation including informed consent forms, source documents, and regulatory binders
- Recruited and screened eligible participants for clinical trials, maintaining accurate records of enrollment and eligibility criteria
- Assisted in the preparation of Institutional Review Board (IRB) submissions for new studies or protocol amendments
- Collaborated with investigators to develop study-specific tools such as questionnaires or surveys
- Ensured compliance with Good Clinical Practice (GCP) guidelines throughout the conduct of clinical trials
- Managed investigational product accountability including receipt, storage, dispensing, reconciliation, and return/destruction processes
- Conducted monitoring visits to participating sites to verify adherence to protocols and regulatory requirements
- Provided ongoing support to investigators by addressing queries related to study procedures or participant management issues
- Coordinated site initiation activities including training sessions for site staff on study procedures and protocol requirements
- Collected and recorded data accurately and promptly using electronic data capture systems or case report forms (CRFs)
- Coordinated with clinical research associates (CRAs) to ensure timely resolution of data queries and discrepancies
- Provided training and guidance to new team members on study protocols, procedures, and documentation requirements
- Created and maintained budgets, monitoring expenses to meet financial targets
- Oversaw the hiring process, conducting interviews and making hiring decisions based on qualifications and fit with company culture
- Managed the procurement process for all materials and services, ensuring timely delivery and cost-effectiveness
- Developed and maintained relationships with suppliers to negotiate favorable terms, pricing, and contracts
- Implemented a vendor evaluation system to assess supplier performance based on quality, delivery time, and customer service
Certified Medical Assistant/Phlebotomist
Labcorp-Akron, OH
10.2010 - 06.2015
- Performed venipuncture and collected blood specimens from patients in a fast-paced clinical setting
- Ensured proper patient identification, labeling of specimens, and accurate documentation of all procedures
- Maintained strict adherence to infection control protocols and safety standards during blood collection process
- Managed inventory of phlebotomy supplies, restocking as needed to ensure uninterrupted workflow
- Followed established protocols for handling hazardous materials such as sharps containers and biohazard waste disposal
- Assisted in training new phlebotomy staff members on proper techniques, safety procedures, and customer service skills
- Responded promptly to urgent requests for STAT orders or difficult venous access situations with professionalism and efficiency
- Performed point-of-care testing (POCT) as required by specific patient needs or facility protocols
Certified Medical Assistant
Pediatric and Adolescent Urology, Akron Children's Hospital-Akron, OH
04.2006 - 03.2010
Education
Certification in Medical Assisting -
Herzing University
Akron, OH01.1995
Pre-Nursing - undefined
Stark State College
Canton, OH01.1993
Skills
- Operational leadership
- Operational planning
- Operations management
- Facility management
Certification
- BLS Certification
- Certified Medical Assistant
Timeline
Site Director
Thermo Fisher Scientific/PPD-Akron, OH
06.2015 - 10.2024
Certified Medical Assistant/Phlebotomist
Labcorp-Akron, OH
10.2010 - 06.2015
Certified Medical Assistant
Pediatric and Adolescent Urology, Akron Children's Hospital-Akron, OH
04.2006 - 03.2010
Pre-Nursing - undefined
Stark State College
Certification in Medical Assisting -
Herzing University