Summary
Work History
Education
Skills
Timeline
Generic

Dawn Haines

Maple Shade,NJ

Summary

Dedicated Medical Assistant with a proven track record at Our Lady of Lourds, specializing in HIPAA compliance and patient scheduling. Expert in fostering patient trust through exceptional communication, while efficiently managing medical records. Demonstrated leadership as Lead Server at Big Johns Steaks, enhancing team performance and customer satisfaction through effective problem-solving and interpersonal skills.

Work History

Medical Assistant

Our Lady of Lourds
  • Sanitized and organized exam rooms.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.

Lead Server

Big Johns Steaks
  • Managed high volume dining periods with effective time management and strong multitasking abilities.
  • Promoted a positive workplace culture through teamwork, open communication, and mutual support among coworkers.
  • Cultivated warm relationships with regular customers.
  • Oversaw daily operations of service team, delegated tasks, and trained new staff.
  • Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.

Education

Harrison Tech
Delran NJ
2003

High School Diploma - General Studies

Cherry Hill High School
Cherry Hill, NJ
06.1977

Skills

  • HIPAA compliance
  • Patient scheduling
  • Customer service
  • Medical terminology knowledge
  • Medical terminology
  • Vital sign monitoring

Timeline

Medical Assistant

Our Lady of Lourds

Lead Server

Big Johns Steaks

Harrison Tech

High School Diploma - General Studies

Cherry Hill High School

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Dawn Haines