Dawn Hamilton
Simpsonville,SC
Summary
Adaptable and detail-oriented Head Cashier with a proven track record in customer service and cash management. Known for implementing effective process improvements and maintaining compliance with policies, ensuring a seamless shopping experience.
Overview
12
12
years of professional experience
Work History
Head Cashier
Home Depot
Simpsonville, SC
07.2022 - Current
- Supervised daily cash register operations, ensuring accuracy and efficiency in transactions.
- Trained and mentored new cashiers on customer service protocols and cash handling procedures.
- Implemented process improvements to streamline checkout procedures, reducing customer wait times.
- Provided exceptional customer service by promptly resolving issues and fostering positive relationships with patrons.
- Maintained a clean and organized work area, contributing to a pleasant shopping environment for customers.
Bakery Sales Clerk
Publix Grocery
DeLand, FL
04.2017 - 05.2021
- Developed strong relationships with regular customers, fostering loyalty and repeat business for the bakery department.
- Monitored counter and display inventory by replacing stock and requesting new products from kitchen to keep areas well-stocked for maximum sales.
- Ensured compliance with food safety regulations by maintaining a clean and organized workspace at all times.
- Helped customers locate ideal menu items by listening to needs and recommending specific products or services.
- Addressed customer inquiries with knowledge and courtesy, building trust and enhancing shopping experience.
- Managed inventory, reducing waste by closely monitoring sell-by dates and customer demand.
Dock Worker
Dillard's
Daytona Beach, FL
01.2014 - 02.2016
- Upheld high-quality standards for all handled goods while meeting strict deadlines in a fast-paced work environment.
- Loaded, unloaded, and sorted cargo as part of accurate and efficient weekly shipments.
- Pitched in to assist in other dock-related tasks to complete work on time and running smoothly.
- Maintaining POS registers in all three stores.
- Shipping and receiving
- Morning housekeeping
Education
High School Diploma -
Niagara Orleans Boses
Niagara Wheatfield06-1989
Skills
- Customer service
- Positive attitude
- Time management strength
- Store opening/closing procedures
- Punctuality
- Policy enforcement
- Adaptability and dependability
- Workplace safety
- Point of sale operation
- Task delegation
- Cash handling expertise
Accomplishments
- Earned “[Earned Employee of the Month]” while working at Dillard's.
- Made "[ Cashier of the Month"] and "[ Head Cashier of the Month]" at Home Depot.
- Taught conversational English in Shenzhen, China.
Timeline
Head Cashier
Home Depot
07.2022 - Current
Bakery Sales Clerk
Publix Grocery
04.2017 - 05.2021
Dock Worker
Dillard's
01.2014 - 02.2016
High School Diploma -
Niagara Orleans Boses