Customer service
Dawn Harrington
Portland,OR
Summary
Proven professional with a track record of enhancing customer service excellence and operational efficiency at Walmart. Demonstrated ability to streamline processes, resulting in increased customer satisfaction and repeat business. Skilled in cash handling and fostering positive customer relations, alongside a strong work ethic and adaptability. Committed to upholding professionalism and courtesy in fast-paced environments.
Overview
2
2
Work History
Cashier
Walmart
09.2022 - 06.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Restocked and organized merchandise in front lanes.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Performed cash, card and check transactions to complete customer purchases.
- Handled cash with high accuracy and took care to check bills for fraud.
Office Assistant
Paramount Supply Company
10.2021 - 11.2021
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Expedited document processing with accurate data entry and timely filing.
- Strengthened office organization by implementing new filing systems and digital record-keeping practices.
- Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
Education
Aministrative Assistant - Aministrative
Portland Community College
Portland, OR06.2009
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Cash Handling
- Cleaning and sanitizing
- Customer service excellence
- Reliability and punctuality
- Customer Relations
- Written and verbal communication
- Professionalism and Courtesy
- Basic Math Competence
- Identification checks
- Honest and Dependable
- Professionalism
- Reliable and Responsible
- Adaptable and Flexible
- Cooperative Attitude
Timeline
Cashier
Walmart
09.2022 - 06.2024
Office Assistant
Paramount Supply Company
10.2021 - 11.2021
Aministrative Assistant - Aministrative
Portland Community College