Dawn Hughes
ALTOONA
Summary
Dedicated office management professional with extensive experience in optimizing office operations and enhancing productivity. Skilled in billing, scheduling, and administrative support, consistently delivering results that drive operational efficiency and improve service delivery.
Overview
32
32
years of professional experience
Work History
Office Manager
Deininger & Rupe Dental Laboratory
Altoona, PA
03.2007 - Current
- Streamlined office operations to enhance workflow efficiency and organization.
- Managed scheduling for dental technicians, optimizing resource allocation and productivity.
- Oversaw inventory management, ensuring adequate supply levels and timely procurement of materials.
- Implemented new software systems for patient record management, increasing accuracy and
Retail Merchandiser
Hasbro Toys
Altoona, PA
06.2005 - 10.2007
- Developed and implemented visual merchandising strategies to enhance product presentation.
- Analyzed sales data to optimize inventory placement and drive in-store performance.
- Collaborated with cross-functional teams to align promotional initiatives and product launches.
- Trained and mentored new team members on merchandising standards and best practices.
- Executed seasonal resets, ensuring timely execution of planograms across multiple retail locations.
- Identified market trends and consumer preferences to inform merchandise assortment decisions.
- Fostered relationships with retail partners to enhance brand visibility and promote strategic initiatives.
Teller Supervisor
Mellon Bank
Altoona, PA
08.1994 - 04.1997
- Supervised daily operations, ensuring compliance with banking regulations and internal policies.
- Trained and mentored staff on customer service excellence and transaction processing procedures.
- Implemented enhancements to workflow processes, increasing efficiency in cash handling and reporting.
- Resolved complex customer inquiries, fostering positive relationships and promoting client retention.
- Coordinated staff scheduling to optimize coverage during peak banking hours, enhancing service delivery.
- Monitored cash inventory levels, minimizing discrepancies and ensuring accurate financial reporting.
Education
Elementary Education
Pennsylvania State University
University Park, PASkills
- Customer service
- Office management
- Organizational skills
- Office administration
- Billing
- Scheduling and calendar management
- Administrative support
Timeline
Office Manager
Deininger & Rupe Dental Laboratory
03.2007 - Current
Retail Merchandiser
Hasbro Toys
06.2005 - 10.2007
Teller Supervisor
Mellon Bank
08.1994 - 04.1997
Elementary Education
Pennsylvania State University