Dawn Jojnson
Summary
Dedicated Medical Receptionist works productively with diverse personalities and experienced in busy clinical settings. Knowledgeable in schedule, records, and front desk management. Offers successful career history comprising more than 23 years.
As a whole I have over 32 years of experience in customer service in one capacity or another.
Overview
23
23
years of professional experience
Work History
Medical Receptionist
Legacy Health Systems
03.2014 - Current
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Checked patient insurance, demographic, and health history to keep information current.
- Answered phone calls and messages for 7-physician OBGYN medical facility, scheduling appointments, and handling patient inquiries.
- Performed various administrative tasks by filing, copying and faxing documents.
- Scan records and consents into patient charts
- Use of EPIC EMR system
Medical Receptionist
Portland OBGYN Associates
07.2001 - 03.2014
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Supported office staff and operational requirements with administrative tasks.
- Adhered to strict HIPAA guidelines to protect patient privacy..
- Organized paperwork such as charts and reports for office and patient needs.
- Answered phone calls and messages for 7-physician OBGYN medical facility, scheduling appointments, and handling patient inquiries.
- Handled all records that come into and out of the office.
- Scanned records into appropriate charts
Education
Associate of Science - Medical Assisting
Concord Career College
Portland, United States11.2000
Skills
- Payment Collection
- Letter Preparation
- Medical Terminology
- Appointment scheduling
- Records Management
- HIPAA Compliance
- Patient Relations
- Front Desk Operations
- Telephone Etiquette
- Electronic Medical Records (Epic system)
- Patient Registration
Timeline
Medical Receptionist
Legacy Health Systems
03.2014 - Current
Medical Receptionist
Portland OBGYN Associates
07.2001 - 03.2014
Associate of Science - Medical Assisting
Concord Career College