DAWN K. BROUSSARD
Keaau
Summary
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous tasks at once while ensuring accuracy. Effective at prioritizing and meeting deadlines.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Dietary Aide
Yukio Okutsu State Veterans Home
Hilo, HI
05.2024 - Current
- Maintained strict levels of cleanliness for tables, floors, and prep areas.
- Served meals to residents in accordance with established schedules and dietary procedures.
- Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
- Delivered and restocked nourishment and supplements in dining room and nurse station
- Arranged tray and or table settings with proper tableware, condiments, and tray card.
- Kept all kitchen areas clean, tidy and free of hazards.
- Discarded outdated food products and maintained waste disposal procedures.
- Added food items, beverages, and utensils to trays and immediately delivered to dining areas.
- Followed all food safety regulations while preparing meals for residents.
- Prep vegetables, salads, sandwiches, and desserts for residents
- Cleaned and organized kitchen, dining and service areas.
- Portioned and wrapped food to place directly on trays for service to residents
- Cross-trained in other kitchen positions to support staff and meet customer needs and demands.
Front Line Kitchen Worker
Genki Sushi
Hawaii
05.2023 - 05.2024
- Decreased food expenses by using local ingredients, defining standards for portion size and reducing waste.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
- Prepared entrees, salads, and appetizers for customers daily
- Chopped vegetables, cut up fish and prepared sauces when kitchen staff was busy.
- Prepared entrees, salads, and appetizers for over 40 daily customers.
FRONT END SUPERVISOR
KTA SUPERSTORES
Downtown Hilo
01.2015 - 01.2022
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Monitored cash drawers in 5 checkout stations to verify adequate cash supply.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
- Kept close eye on department employees and customers to assess theft risks and maintain loss prevention goals.
POINT OF SALES COORDINATOR
KTA SUPERSTORES PUAINAKOU
Puainakou Hilo
01.2009 - 01.2015
- Collaborated with advertising group to create uniformity between advertising messages and retail incentives.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Inputted price changes, advertisements, and specials into POS system
- Made and changed signage daily with collaboration of price changes,
- Inventoried sales floor and warehouse quarterly too ensure proper supplies
- Built relationships with customers and community to establish long-term business growth.
CASHIER/FRONT END SUPERVISOR
KTA SUPERSTORES PUAINAKOU
Puainakou Hilo
01.2007 - 01.2009
- Helped customers complete purchases, locate items, and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
Education
Certificate of completion for CNA State of Hawaii Certification - Certified Nursing Assistant
MID PACIFIC MEDICAL TRAINING INSTITUTE LLC
Hilo, HI, USA10-2024
Certificate of Completion - Medical Assistant
HAWAII INSTITUTE OF HEALTHCARE & TRAINING SERVICES
Hilo, HI, USA05-2022
ASSOCIATE IN SCIENCE - Early Childhood
HAWAII COMMUNITY COLLEGE
USA05-2010
Skills
- Customer Service
- Communication
- Event Coordination
- Time management
- Cleaning and sanitizing
- Patient communication
- Food handling safety
- Food safety
- Sanitation practices
Certification
- CNA, 08/01/22, MID PACIFIC MEDICAL TRAINING INSTITUTE LLC, Certificate of completion for CNA State of Hawaii Certification #Hi000016443 exp. 10/31/24, Two step tb acquired, 05/19/2
- CMAA, 05/01/22, HAWAII INSTITUTE OF HEALTHCARE & TRAINING SERVICES, Certification for Medical Administrative Assistant, Generated Community Resources list, Business Brochure, Business Card, 03/24/21
- ASSOCIATE IN SCIENCE, 05/01/10, HAWAII COMMUNITY COLLEGE, AS degree in Early Childhood, Graduated with Honors, 4.0
Timeline
Dietary Aide
Yukio Okutsu State Veterans Home
05.2024 - Current
Front Line Kitchen Worker
Genki Sushi
05.2023 - 05.2024
FRONT END SUPERVISOR
KTA SUPERSTORES
01.2015 - 01.2022
POINT OF SALES COORDINATOR
KTA SUPERSTORES PUAINAKOU
01.2009 - 01.2015
CASHIER/FRONT END SUPERVISOR
KTA SUPERSTORES PUAINAKOU
01.2007 - 01.2009
ASSOCIATE IN SCIENCE - Early Childhood
HAWAII COMMUNITY COLLEGE
Certificate of completion for CNA State of Hawaii Certification - Certified Nursing Assistant
MID PACIFIC MEDICAL TRAINING INSTITUTE LLC
Certificate of Completion - Medical Assistant
HAWAII INSTITUTE OF HEALTHCARE & TRAINING SERVICES