Summary
Overview
Work History
Education
Skills
Timeline
Generic
Dawn LaBrier

Dawn LaBrier

Colorado Springs,CO

Summary

I am a results driven professional prepared for the coaching role.

I offer extensive experience in developing tailored coaching programs that produce improvements.

I focus on collaborative efforts and adaptability to changing needs, ensuring consistent achievement of goals.

I am known for my strong interpersonal skills and leadership qualities.

Overview

9
9
years of professional experience

Work History

CL CAS Multiproduct Specialist Senior

Progressive
10.2019 - Current
  • Worked with Business Owners to protect their business by providing a thorough assessment of their needs and matching them with the coverages that would protect them and their assets. This includes staying current with all of our products and services.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Developed effective improvement plans in alignment with goals and specifications.
  • Built strong relationships with clients through consistent communication and excellent customer service.
  • Developed comprehensive knowledge of various insurance products, enabling effective recommendations for clients'' unique situations.
  • Responded to customer calls swiftly to resolve issues and answer questions.
  • Educated clients on the importance of adequate insurance coverage, fostering trust and loyalty among the existing client base.

CL CAS Direct Specialist

Progressive
04.2018 - 10.2019
  • Provided guided sales experience to customer’s needs.
  • Awards: Discretionary and Out Of This World (3) for Sales
  • Developed and presented games for white board to encourage engagement and sales.
  • Developed and presented Power Point Presentation on General Liability which was added to training site.
  • Developed and presented Power Point Presentation on White Board presented to Supervisors.

Direct Sales Consultant Personal Lines

Progressive
07.2016 - 02.2017

Education

Theology

Ambassador College
Big Sandy, Texas
06-1983

Skills

  • Customer relations
  • Expert problem solving
  • Analytical thinking
  • Documentation management
  • Technical communication
  • Process improvement
  • Professionalism and ethics
  • Influencing others
  • Coaching
  • Team building

Timeline

CL CAS Multiproduct Specialist Senior

Progressive
10.2019 - Current

CL CAS Direct Specialist

Progressive
04.2018 - 10.2019

Direct Sales Consultant Personal Lines

Progressive
07.2016 - 02.2017

Theology

Ambassador College

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