Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dawn Layton

Peachtree Corners,GA

Summary

Dynamic Front Desk Medical Receptionist at Atlanta Clinical Care, adept at enhancing patient experiences through efficient appointment management and insurance verification. Proven expertise in obtaining prior authorizations and referrals, while ensuring compliance with HIPAA guidelines. Strong communicator with a commitment to accuracy and patient confidentiality.

Overview

12
12
years of professional experience

Work History

Front Desk Medical Receptionist

Atlanta Clinical Care
Atlanta, GA
09.2013 - Current
  • Greeted patients and managed appointment scheduling using electronic health record system.
  • Verified patient information, ensuring accuracy for billing and insurance purposes.
  • Assisted in processing medical records and handling confidential patient information.
  • Coordinated communication between patients and healthcare providers to enhance service delivery.
  • Obtain Insurance Referrals
  • Obtain Prior Authorizations
  • Knowledge of all Medicare Guidelines
  • Knowledge of Commercial and Managed Care Plans
  • Intake and Outbound Calls
  • Adhere to HIPAA Guidelines
  • Knowlege of Epic And Greenway Health Systems

Education

Associate of Science - Pre Nursing

Essex County College
Newark, New Jersey, NJ

Skills

  • Patient scheduling
  • Appointment management
  • Insurance verification
  • Patient registration
  • Prior authorization
  • Referrals
  • Medical Records
  • Coordination of Benefits
  • Assistance with copay cards

Timeline

Front Desk Medical Receptionist

Atlanta Clinical Care
09.2013 - Current

Associate of Science - Pre Nursing

Essex County College
Dawn Layton