Dawn Linkey
Venedy,IL
Summary
Detail-oriented Eligibility Specialist with extensive experience in data entry and customer assistance. Proven ability to maintain organized filing systems and manage communications to enhance efficiency and support team objectives.
Overview
20
20
years of professional experience
Work History
Eligibility Specialist
Personify Health
10.2005 - 02.2026
- Managed incoming calls from customers to ensure accurate information delivery. and directed callers to appropriate department or employee.
- Assisted customers by directing inquiries to appropriate department staff, enhancing response efficiency.
- Managed incoming communications, directing inquiries to relevant personnel for timely resolution.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Maintained organized filing systems to facilitate quick access to documents and records.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
Education
High School Diploma -
Okawville High School
Okawville, IL05-1973
Skills
- Data entry
- Microsoft Excel
- Customer assistance
- Attention to detail
- Microsoft office
- Eligibility determination
- Teamwork
Timeline
Eligibility Specialist
Personify Health
10.2005 - 02.2026
High School Diploma -
Okawville High School