Sherene Joseph
East Meadow,NY
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
22
22
years of professional experience
Work History
Eligibility Specialist
NYC HRA
New York, New York
04.2015 - 08.2026
- Determined client eligibility for Health insurance assistance at city human services agency.
- Reviewed case files, income records, and household documents for policy compliance.
- Entered case data into agency systems and updated benefit records accurately.
- Coordinated with supervisors and partner offices to resolve complex case issues.
- Reviewed applications for eligibility and determined whether applicants met the criteria to receive benefits.
- Processed client applications in accordance with established guidelines.
- Analyzed financial information provided by applicants to verify income levels.
Traffic Enforcement Agent
NYPD TRAFFIC
New York, NY
01.2009 - 04.2015
- Directed vehicle and pedestrian traffic for NYPD Traffic at busy intersections.
- Issued summonses for parking and moving violations under NYPD Traffic rules.
- Maintained records of all activities performed while on duty.
- Assisted other law enforcement personnel during special events or emergencies.
- Prepared reports, memos, and case documentation for department review
- Entered and updated data in police records and filing systems
- Managed police department records, correspondence, and confidential administrative files
- Assisted with the preparation of reports and presentations for senior staff members.
- Performed clerical duties such as typing correspondence, photocopying documents and mailing letters.
Legal Secretary
Akhilesh Krishna
Queens, New York
04.2004 - 01.2009
- Drafted pleadings, motions, and client letters
- Managed legal correspondence and routed sensitive documents
- Scheduled hearings, meetings, and attorney appointments
- Reviewed documents for accuracy, completeness, and deadlines
- Communicated with clients, courts, and opposing counsel
- Provided administrative support to attorneys by managing calendars; scheduling appointments; organizing files; preparing correspondence; filing court documents; and obtaining necessary signatures.
- Organized case files, discovery materials, and records
- Supported attorneys with research, formatting, and case tracking
- Maintained client confidentiality in all matters.
- Answered phones promptly while providing courteous customer service.
Education
Princess Town Senior Comprehensive
Trinidad, TrinidadPrincess Town Junior Secondary
Trinidad, TrinidadSkills
- Eligibility determination
- Benefits processing
- Policy compliance
- Case data entry
- Data entry
- Attention to detail
- Effective communication
- Confidentiality management
Timeline
Eligibility Specialist
NYC HRA
04.2015 - 08.2026
Traffic Enforcement Agent
NYPD TRAFFIC
01.2009 - 04.2015
Legal Secretary
Akhilesh Krishna
04.2004 - 01.2009
Princess Town Senior Comprehensive
Princess Town Junior Secondary